Truist
BanksHours:
185 Alps Rd, Athens GA 30606 Hours
About Truist
Truist is a bank with friendly and helpful staff, making customers feel welcomed and valued. Many reviews highlight the professionalism and patience of employees, especially during system issues or account concerns. One staff member, in particular, is praised for going above and beyond to resolve problems, spending significant time ensuring customer satisfaction. The branch offers good service and knowledgeable staff, creating positive experiences for many clients. However, some customers should be aware of fees, such as charges for moving money between accounts or not maintaining a minimum balance. Overall, despite the fees, the branch is appreciated for its caring staff and quality service, with some customers having very positive interactions that restore their confidence in the bank.
Most Recent Reviews
January 2024
Miss Jolly is such a pleasure to do business with. I had a system issue and she got it resolved and was so patient and professional. She even assisted me in making sure I was able to login to my account. Experiences like these is what makes them stand out among the rest.
July 2023
This branch is great, with friendly staff and good service. Markisha, especially, is super friendly and VERY knowledgeable.
September 2019
Crystal Ballard and Kat Chaffin went above and beyond to help me with a home equity loan. They were consistently friendly and helpful with my (many) questions. I recommend them highly.
More Comments(24)
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