The UPS Store #4815 in Athens is a locally owned and operated business that offers a wide range of services, including expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing. Customers appreciate the friendly and helpful staff, who often go out of their way to assist with their needs. The manager is highly praised for being the best, and staff members like Andrew are noted for their excellent customer service. The store is convenient for local residents, especially those on the Eastside of town, and is a preferred spot for printing and copying services. However, some customers have experienced issues with the store's older system and limited equipment. For example, printing on cardstock or with color printers can sometimes be slow or problematic, leading to frustration. One customer shared a long wait of nearly an hour and a half due to system difficulties and staff unfamiliarity with certain printing procedures. Despite this, the customer still plans to return, appreciating the overall helpfulness and quality of service. The store's last pickup time is 6:30 pm on weekdays and 1:00 pm on Saturdays, with certain services available for next-day air shipments. Overall, the Athens location is known for its efficient, friendly service and the staff's willingness to help, making it a reliable choice for shipping, printing, and other business needs.
Husband died and I had to get documents notarized. Christian, Notary, was so nice and helpful and Adam, another employee, was, too. They made a hard situation easier for me. This UPS (#4815) has the best employees! I frequently have to send packages and it’s speedy and easy here. Thank you for hiring great people!
April 2026
Very friendly and knowledgeable staff. Courteous and friendly!!
January 2026
Shout to Christian: Thank you so much for the time and care you took packing up the final print edition of the AJC newspaper being sent to my parents out of state. 📰🚚I've shipped packages UPS before but I've never used your packing services before, very impressive and I would recommend!
