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August 2025 by Muriel Pritchett
I told them what size box I needed and the young man brought out a larger box, but cut it down to the size I needed.
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July 2025 by Lisa Harris
The associates are always very courteous and efficient! I will drive across town to return and purchase shipping needs from this UPS store!
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June 2025 by Edna McBride
They are very efficient & the manager is the best. They are so helpful when I need to ship a package or mail something.
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April 2025 by secret sailor
I use their services frequently. They are always really helpful!
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March 2025 by David Bennett
Very competent staff. Answered all my questions .Took care of my packages promptly.
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March 2025 by Julie Holcomb
Quick friendly service.
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February 2025 by Maddie Ingle
I dropped off a package last Thursday to overnight ship to my sister who is in college. I was quoted several prices in store: next day air for Friday delivery, 2 day for Saturday delivery, etc. I opted to pay $90 to ship the package with next day air so it would arrive Friday. Needless to say, the package did not arrive Friday. On Saturday morning, the tracking displayed a message “there is no estimated delivery date for your package.” I spent over an hour on the phone with UPS customer service, and I had to escalate the call to a supervisor to get any answers. The supervisor explained that I would have to contact this UPS store directly in order to launch an investigation into what happened to my package. I called this store on Saturday and was told that there wasn’t a manager available who could help me and I would receive a call on Monday. I waited until mid day on Monday and still had not heard anything, and this time when I called, the manager was on lunch and I was told she would call when she returned. I never received a call. On Tuesday, the tracking started updating and the package arrived! But still no word from this UPS store. I called a third time, finally spoke to the manager and was told I would receive a refund for the next day shipping within 2 weeks. I hope that my experience here is an outlier, but the lack of communication from this store is unacceptable in my opinion. No one ever contacted me to apologize for the delays or offer a refund— I had to just keep calling back until the manager would speak to me. I was also never given an explanation on what happened with the package. I understand there may have been weather delays but no one took the time to remedy this situation.
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January 2025 by Lynn Barade
I went to this location to print and laminate documents. All of my documents were printed and laminated accordingly. The laminated document was sturdy and clear. All of the employees, especially Drew, went out of their way to recover a 123 MB document that was hard to send. They are phenomenal!
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January 2025 by jaidyn
they’ll tell you they can accept a bulk amount of cable boxes, then you’ll start bringing them in and they basically say “never mind” after looking like they’ve seen a ghost. we even went in and asked if they would accept them before we started dragging them in the store. thankfully, the spectrum customer service team is much better than the UPS customer service team, and spectrum wasn’t even shocked at the lack of professionalism from UPS. i would recommend employing those who actually want to work (:
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December 2024 by J Mayse
Very helpful friendly efficient staff!
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November 2024 by Isaac Lake
Always friendly, helpful, and kind staff here. Highly recommend.
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October 2024 by Heather Lewis
Everyone working here is SO nice. In and out really quickly.
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September 2024 by Michael Kerr
Did not open on time
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August 2024 by Mary Gary
Terrible!! I dropped off a package at 9:00 am and they still missed the ship out time of 5:00 pm and I was assured my package would be delivered the next day but it was not. I called the store and they just said they were sorry but didn’t offer to refund my money or to even give me an estimated time of delivery. The package contained a set of keys. Wish I had never trusted this store.
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August 2024 by Phuong Ha
All staffs are nice and helpful
