Advance Auto Parts, located at 1190 Memorial Dr SE in Atlanta, provides a range of automotive aftermarket products and services, including free battery testing, installations, and engine code scanning. Customers have had positive experiences with the staff, highlighting their excellent customer service. Deonte and Jon, in particular, received praise for their helpfulness and ability to quickly replace car batteries, often within 15 minutes. Many customers appreciated the friendly and communicative nature of the associates, which made their visits more pleasant, especially during stressful situations. However, some reviews mentioned a significant issue with the store's air conditioning, which has reportedly been out for months, making it uncomfortable for customers, especially during the hot Georgia summer. Despite this, the knowledgeable staff continues to deliver efficient service, ensuring customers leave satisfied with their automotive needs. Advance Auto Parts also offers a loyalty program called Speed Perks, allowing customers to earn points for discounts on items and gas at participating Shell stations.
I was in town from another state. My check engine light in my vehicle came on. James helped me. He was polite, knowledgeable, professional, kind, patient, and very helpful. He taught me how to look up error codes and instructed me on how to look up the error codes on Google. He was a great help!
August 2026
GREAT SERVICES I CAME ALL THE WAY FROM THE STORE UP THE STREET IN DEKALB THEY DID NOT WANT TO DO MY RETURN SMH NEVER USE THE PART .... BIG THANK YOU MS SHAN MR TERRY FOR TAKING CARE OF ME I WILL BE BACK THANK YOU FOR GOING OUT YOUR WAY TO TAKE CARE OF SOMEONE ELSE BAD CUSTOMER SERVICE .
July 2026
Shan was awesome friendly and positive energy thank you for your great customer service and helping me find the right parts
