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March 2024 by Moriah Cook
Buckle is a great store with amazing associates but, customer service is ridiculous! I don't know if anyone knows this, but if you shop at Buckle often you should read this! POINTS EXPIRE!! How CRAZY! When I called customer service even the lady said "yeah not a lot of people know this" WHY? Customers should know this stuff or get a email informing them that their points will expire soon. Honestly, it just sounds sneaky and deceiving to a customer thinking they have the points that will rack up when in reality they actually don't. I don't know of any other retail store where points expire from purchases that you made and money you spent. I called customer service to see if I could get my points added back not knowing they expired. Because most customers like myself save points for big purchases! If I knew they expired I would have used them because it is free money to use on items. For customer service to say they can't give me back the points is awful customer service in my opinion. Most retail stores points don't expire and roll over if not used. I mean if a customer spends money their points shouldn't expire. They're points for money you spend not a coupon.. Coupons expire, but points shouldn't expire. I think Buckle needs to change this policy because it's very deceiving to customers thinking they have points then when they go to look they are no longer there.
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February 2024 by Preston Palmer
Loved it but they only have bigger sized boots
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October 2023 by christie bryant
I’ll be 90 and getting my jeans at Buckle. Fast personal shopping! Thanks gals!
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August 2023 by Jimmy Smith
Jacob gave me the best customer service I’ve ever had in any clothing store ever.
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August 2023 by Emileigh Cheney
Jacob is the best!! He is truly helpful, kind, and very good at his job. I never shopped here much but I will definitely be back after having such a good experience. Not to mention, we found sooo many cute things. 10/10 customer service.
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December 2022 by Ruby Garcia
Great customer service. Love the Christmas gift wrap.
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December 2022 by CeeJay Castlin
I just fell in love with this store, so I was out shopping trying to find some shoes to go with the outfit I recently purchased and I decided to stop inside of "Buckle" now mind you I've never been inside of the store ever I'm always walk right past it and never really paid it any mind. So with that being said I had one of the floor managers assist me with looking for a certain type of jeans that I like to wear, she knew exactly what I was talking about and took me to a section where they sold the jeans. Now I will say they are a bit pricey but I can honestly say they are well worth the price especially with the type of denim that they're made out of, the lady that helped me her name was Vanessa she was so sweet and real helpful. I think this is my new favorite store when it comes to purchasing jeans and I can't wait to see what else I can get into and purchase from the store.
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October 2022 by Victoria Lindsey
Ashley and two other lovely ladies helped my family and I tonight while trying to find outfits for our family photos on Thursday! We were still in there 15 minutes before close and they never made us feel rushed or like a burden! They were so sweet and helped us find the most perfect outfits! Thank you for putting up with us, so sorry for all the clothes I tried on haha!! :)
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October 2022 by Tori Keyston
Ashley and two other lovely ladies helped my family and I tonight while trying to find outfits for our family photos on Thursday! We were still in there 15 minutes before close and they never made us feel rushed or like a burden! They were so sweet and helped us find the most perfect outfits! Thank you for putting up with us, so sorry for all the clothes I tried on haha!! :)
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June 2022 by Breeze BYE
There men jeans are a most get Rock Revival jeans.
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March 2022 by Kendra Washington
Nice store. Great deals
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March 2022 by Alejandro Amieva
It is an amazing store to not only shop at but to work at too. The staff there show so much interest in finding the perfect clothing for their guests. It’s not just a sale to them. They actually care.
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October 2021 by Erica Ortiz-Seiffert
Found a specific shoe I was looking for here. Happy with my purchase
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May 2021 by Bocados Delicia !!
Is an amazing place where your dream comes true !!Tanks for be there !
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March 2021 by Deborah Green
Great clothes and great customer service
