Buckle is a store that receives high praise for its friendly and helpful staff, making shopping a pleasant experience. Customers highlight the excellent customer service, with staff members like Jacob and Vanessa going out of their way to assist with finding the right items, whether it’s jeans or outfits for special occasions. The staff are described as kind, sweet, and genuinely interested in helping customers find the perfect clothing. Many shoppers appreciate the patience and attentiveness of the employees, even when the store is close to closing time. Although some items, like jeans, are noted to be a bit pricey, customers believe they are worth the cost due to the quality of the denim and the overall shopping experience. Visitors have found many cute and stylish items, and some have become regulars after positive experiences. The store is also praised as a great place to work, with staff showing real interest in helping each customer rather than just making a sale. Overall, Buckle is considered a welcoming, helpful, and enjoyable place to shop, with staff that truly care about their customers’ needs.
These 5 stars are for Emma! She went above and beyond to help me find the right size for me. Thank you Emma 💕
July 2025
Great customer service. The place is high priced, I paid $73 after taxes for a belt HOWEVER going in here you should already know the vibes. The quality is worth the prices. Don’t expect Walmart prices for Buckle quality.
June 2025
I don’t really like Cumberland Mall but I do like this Buckle. The staff is very friendly and helpful. They helped me find my size and jeans I prefer quickly. That’s a great shopping experience.
