Chase Bank is praised for its helpful and friendly staff. Customers often mention staff members, such as Kevon Bartee and Levi Brown, for their kindness, professionalism, and willingness to assist with account procedures and translations. The team generally creates a welcoming atmosphere, with staff smiling and saying hello. One reviewer appreciated the support from Zeke, who has a great personality and sense of humor. However, there was a concern about unprofessional behavior when an employee discussed another employee's firing in front of customers, which was viewed as disrespectful. Overall, the branch is seen as a place with helpful, knowledgeable employees who aim to provide good service, despite some instances of inappropriate conduct.
The card reader for the door is broken so I can't use the ATM after hours. It's been broken for months. Kinda annoying.
March 2024
They really helped me a lot, they were very kind, Kevon Bartee was really kind to me in terms of his job, helping me with the account and the procedure that I needed to carry out, the manager also helped me with some translation of something that I did not understand in the procedure.
January 2024
Omg, this team never disappoint. Security, is helpful, staff always smiles and say hello. Zeke, is my favorite...best personality ever!!! Always helpful, great sense of humor, and kind. Go Zeke!!!
