Chase Bank is praised for its helpful and friendly staff. Customers often mention staff members, such as Kevon Bartee and Levi Brown, for their kindness, professionalism, and willingness to assist with account procedures and translations. The team generally creates a welcoming atmosphere, with staff smiling and saying hello. One reviewer appreciated the support from Zeke, who has a great personality and sense of humor. However, there was a concern about unprofessional behavior when an employee discussed another employee's firing in front of customers, which was viewed as disrespectful. Overall, the branch is seen as a place with helpful, knowledgeable employees who aim to provide good service, despite some instances of inappropriate conduct.
Great experience. I’ve been to this branch twice and had a top experience. This last time I set up my son’s checking account now he’s 18 and Richard was great.
June 2026
Everyone at this bank inside are so nice and friendly. Very helpful. They gave me the cute little liberty pins and stickers. They ordered my foreign currency for me. I went in on 6/23. Everyone spoke to me and asked I was doing. They have excellent customer service!!!
July 2024
The card reader for the door is broken so I can't use the ATM after hours. It's been broken for months. Kinda annoying.
