Chase Bank provides checking, savings, and mobile banking services. Reviews highlight helpful staff who guide customers through combining finances, opening and closing accounts, and resolving technical issues like adding a card to a digital wallet. However, some locations may have staffing challenges, leading to longer wait times for walk-in appointments, especially in specialized areas like Chase Private Client. It is advised to schedule an appointment to avoid delays. Certain accounts may have minimum balance requirements after an initial free period. Deposit products are provided by JPMorgan Chase Bank, N.A., Member FDIC.