Chase Bank provides checking, savings, and mobile banking services. Reviews highlight helpful staff who guide customers through combining finances, opening and closing accounts, and resolving technical issues like adding a card to a digital wallet. However, some locations may have staffing challenges, leading to longer wait times for walk-in appointments, especially in specialized areas like Chase Private Client. It is advised to schedule an appointment to avoid delays. Certain accounts may have minimum balance requirements after an initial free period. Deposit products are provided by JPMorgan Chase Bank, N.A., Member FDIC.
Thanks to Jhanio at the Roswell Rd Buckhead branch for staying late and giving us great customer service. Very glad this branch is expanding!
September 2025
This place has amazing customer service. They greeted me immediately when I walked in. Also the wait was not long at all. Janiel did a great job( not sure I spelled his name right sorry)
July 2025
Mark was incredibly helpful guiding my wife and I through combining finances, opening and closing accounts, and other secondary requests.
