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August 2023 by Isha Lodhi
Sent me back home because their staff wanted to start wrapping up work early. This branch does not help walk-ins at all. Your experience maybe different with an appointment, maybe.Plus, I got the feeling that a 2 PM close time in this branch means the staff wants to be out the door at 2. Instead of working till 2pm and then closing up. In short, I felt like everyone was swamped, tired and wanted all customers/clients to vanish away. Kind of like a bad Walmart
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July 2023 by First Last
This branch was clean, spacious and filled with lovely people. From the moment we walked in we were greeted warmly by a woman who listened to our request and found us an associate to work with.We worked closely with a person named Justin. He was thorough, understood the importance of our transaction, was detail-oriented and just lovely to work with.I'm leaving this review 10 days after working with Justin and the team -- that's the great impression they left.
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May 2023 by Shaquill Daniel
Compared to the other ones I’ve been to this is by far the best one in my opinion I love the bankers inside of this branch 5 stars for sure.
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April 2023 by Dash Around the world
There is a reason this branch has the HiGH reviews ...let's start with the entire staff from the young lady greeting everyone as they come in to my account manager Mr Justin, but the STAR of the show IMHO is the branch manager Ms Nicole! Mercury was in retrograde so there were some weird snaffus with my newly created business account and after a completely frustrating run around with MULTIPLE chase reps on the phone, an in person visit to her resulted the situation RESOLVED within the hour! Thanks so much team Atlantic Station and Keep SHINING!!!
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April 2023 by Rajanikant Patel
Gave me an appoint to meet at 3pm but when I reached the person went to lunch and I was asked to wait for 30 minutes and may be longer! I am not going here again if they can not stand by their words
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January 2023 by Sam J
I visited this branch location to upgrade my accounts. The service was excellent and easily the best banking experience I have had in the past 5 years.I would like to specifically mention and give thanks to Tyrane Perry and Nicole Daubon. They set a new bar for what banking service is supposed to be.Overall, I am extremely happy with this branch!
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December 2022 by Muglar S.
I opened a checking account they told me if I had direct deposit into my account they would give me $200. I have had direct deposit for 2 months I call chase they only give you the $200 if it is an ACH deposit. CAN YOU SAY FALSE ADVERTISING?????? Needless to say I am not getting the $200 because my ginormous company does not do ACH deposits. This is deceitful on the banks part.
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October 2022 by Jun Lee
This branch has a 5.0 stars among all banks in Atlanta, for good reasons! I flew from California to open my business accounts. All staff members here are super professional and friendly. The branch manager Nicole is probably the best branch manager I have ever met in the past decade (I have dozens of companies in different states). She is extremely into details, super considerate and efficient. More importantly she is willing to take extra efforts to help, which is rarely seen nowadays.Long story short, I could easily open accounts at some other branches nearby but I chose to drive one extra hour to do it at this branch. I am glad that I did it. This simply explains how good Nicole and her team are.Bring your business here. You won’t regret.
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October 2022 by J L
This branch has a 5.0 stars among all banks in Atlanta, for good reasons! I flew from California to open my business accounts. All staff members here are super professional and friendly. The branch manager Nicole is probably the best branch manager I have ever met in the past decade (I have dozens of companies in different states). She is extremely into details, super considerate and efficient. More importantly she is willing to take extra efforts to help, which is rarely seen nowadays.Long story short, I could easily open accounts at some other branches nearby but I chose to drive one extra hour to do it at this branch. I am glad that I did it. This simply explains how good Nicole and her team are.Bring your business here. You won’t regret.
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October 2022 by Craig Lawson
A stressful day. Made a call to get proper documentation for wire transfer. Spoke with Darren and he was very helpful over the phone, so I come in and he has everything ready for me. Now that is service!
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September 2022 by Kyra W.
Justin is the best! I was scammed and came in pretty anxious. But he was so kind and helpful. Got me all set up for everything I needed! I will be going to him for anything banking related. Very very helpful and patient!
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August 2022 by Panayur Subramaniam Radhakrishnan
My daughter who is a student opened accounts in Chase Bank at 17th St NW Ste 1 and Mr.Justin Johnson was courteous in answering all our queries and very helpful in completing the process of opening the accounts.
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April 2022 by James
Hands down best location in Atlanta! Nicole went above and beyond to help fix some issues with my account. Completely restored my faith in Chase as a financial institution. I cannot thank her enough! I will only visit this location from now on. Great experience
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June 2021 by Mitch Payne
I had opened a new account and attempted to cash my payroll check, but was met with a 10 day hold due to my account age. Being unable to access funds that I needed to pay bills had me very worried and feeling truly helpless in terms of getting my money. No one on the Chase corporate line felt inclined to help out, nor did the issuing bank.Nicole- the Branch Manager- was unbelievably empathetic to my situation and did everything in her power to ensure my issue was taken care of promptly and professionally. I went from wanting to cancel my account that day to being able to breathe a sigh of relief just due to Nicole caring about my situation.
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June 2021 by Alese Jackson
I had to take the time to write about the great experience I had at the Atlantic Station Chase Bank. Mrs. Daubon and her team took great care of me. First of all I got a little lost with locating the bank, thank you GPS
