Chase Bank
Chase Bank,
Banks
Hours:
361 17th Street Northwest Ste 1, Atlanta GA 30363
Hours
About Chase Bank
Chase Bank's Atlantic Station and 17th Street branches are highly praised for their friendly and professional staff. Customers frequently mention Justin Johnson, Shelly, Terry, and the branch manager for providing outstanding customer service, being helpful, and making banking easy. The staff are described as caring, knowledgeable, and attentive, creating a welcoming environment where customers feel greeted and valued upon entry. The branches are noted for their clean and spacious spaces, privacy during private meetings, and a safe atmosphere, unlike many other banks with open cubicles. The 17th Street location is also appreciated for being dog-friendly and open on Saturdays, adding to customer convenience. Many customers appreciate the positive attitude of the team, especially the branch manager, which enhances their experience. Overall, the branch staff's warmth, helpfulness, and attention to detail leave a strong positive impression, making Chase Bank a trusted and comfortable place for banking needs.
Most Recent Reviews
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October 2026
I went last week and worked directly with the manager at this location. She was very informative and helpful. We both noticed a change in temperature so she offered me water. She helped me set up my account and gave me a verbal tutorial on how to use the app. The customer service was excellent. Thank you.
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June 2026
I went to this bank branch today with a very complex problem. Justin was very patient with me and tried to come with a solution. I highly recommend this branch and, specifically, Justin.
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March 2026
This location is great! Shanique was so kind and helpful. One of the perks of banking with Chase is their excellent customer service—Shanique is amazing!
More Comments(36)
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