City Gear offers a mix of customer experiences across its locations. Many visitors appreciate the great customer service and knowledgeable staff, especially at the South Dekalb Mall and Underground Atlanta stores. However, there are mentions of some staff not being very friendly. Despite mixed reviews, shoppers have found popular items, like shirts and caps, that generate positive buzz. Overall, City Gear is known for its hip hop apparel and a welcoming atmosphere, with some customers enjoying personal attention even after hours.
Great, clean,organized,friendly and helpful staff,though it was hard to find size 11.5 but got one.
September 2025
My service here was great. Monte was very knowledgeable and helpful to me during my visit. This made my shopping experience easy and enjoyable! Will definitely make future shoe purchases here!
August 2024
Visiting from Canada...found what I was looking for...female staff member wasn't very friendly and on her phone the entire time
