City Gear is a friendly and professional shoe store known for its excellent customer service. The staff, including Jaelyn and Kenny, are knowledgeable about new drops and current stock, making shopping easy and enjoyable. Customers appreciate how staff listen carefully to their needs and go the extra mile, such as searching for shoes in other stores or finding styles quickly. The team is consistently friendly, attentive, and eager to help, creating a welcoming environment that keeps customers coming back. Even when shoes are not available in the desired size, staff provide great assistance and make shoppers feel valued. Overall, City Gear offers a pleasant shopping experience with helpful and dedicated employees.
The guy with the dreads was really helpful and kind.
February 2025
Staff was friendly. They didn’t have shoes I wanted in stock, sales lady offered to order for me
December 2024
Jaelyn helped me find the style of sneakers I was looking for. Her customer service was excellent and she was able to identity the sneakers I wanted just by listening to my description.
