-
February 2024 by Shailia Boone
Lovely merchandise I love coach
-
January 2024 by PAYASO TILIN ATLANTA
Super good Prices ??
-
January 2024 by T Parks
I had a terrible experience with Jordan. He was very unprofessional and horrible attitude. I love Coach but please patronize another location Lenox Mall location is bad for their business.
-
January 2024 by Alexis Barney
I loved the product but the bag came in the mail and in the box with absolutely no dust bag, plastic or protective covering to protect it’s integrity.I called the store to see if they could package my product correctly and they refused. I called customer service and after a hassle, they gave me a gift card to pay for gift wrapping in store and even then, the store refused to honor that gift card and wouldn’t even simply package my bag correctly . These are all coach products and it was insane that I couldn’t simply get my product in a protective bag or box
-
December 2023 by Kaylyn Fry
A bit disappointed. I will absolutely not return due to be followed in the store. There is not even enough square feet in this place for someone to find it necessary to follow us. Took my money over to Tiffanys (a much larger store) where I was warmly greeted and not followed. I can say the store had a nice layout of items
-
October 2023 by Jonathan Cantu
Beautiful quality, great team
-
September 2023 by Mandy Morales
I really had a great experience at this location unlike other locations were the associates follow you around annoyingly making you feel rushed or obligated to buy Jonathan was not breathing down my neck on the other hand was always close by if needed knowledgeable kind and friendly unlike most thank you Jonathan keep up the good work
-
April 2023 by No Name
I will NEVER order anything from the Coach Outlet website ever again. I ordered a bag back in the middle of December and the bag was never shipped out. I have been calling their customer service since January to get a refund and each time I call it is a different story. I feel scammed and played. This wisely before ordering off of their website or you could end up like me, four months later, still fighting to get my refund.
-
March 2023 by Wayne Knows
Loved it. Customer service didnt treat me like I was a shop lifter and I had a great experience.. 02/23
-
December 2022 by Ramyani Taran
I ordered a handbag from coach outlet website. It was already on sale but the very next day that I ordered they started giving an additional 25% discount. I called them to check if there was anyway I could still avail that offer and very happily the customer service representative added that offer to my order and issued me a refund. Unfortunately I do not remember her name but I was extremely happy with her behavior and service. I love my handbag and I thank Coach for the overall experience.
-
December 2022 by Da Truth
Do not buy Coach belts their more poorly made than anything at Walmart this belt 4 months old
-
November 2022 by Lovely Lasean
Great service, friendly sales people and staff. Ren provided me with great service, I will be back!
-
October 2022 by Monyetta Hood
This review is more so for Sloane but she is a reflection of Coach. She's a great sales woman that's not pushy. She makes suggestions that fits YOUR style and not just to push product onto just to make a sale. If she says she's going to call you about a product she calls! She's willing to order anything you want or need and keep it real about the delivery. AGAIN, she's not going to sell you a dream just to close the sale. If it's not going to work for your...it's not going to work and she accepts that. When you walk into the store ask for Sloane, you wont' be disappointed.
-
October 2022 by Feminine HeartSoul
Went in yesterday late afternoon with my husband. I was looking for something to pair with the black coach purse I was carrying but I couldn’t get a good look at the offerings because every 1/2 step my husband and I took 1 of the 4 persons working in the store monitored and talked to me. I was looking to buy but the clerks were a turn off.
-
August 2022 by Bryan White
This place super nice clean .the manager and staff so helpful knowledgeable of there products we bought 2 purses...totally will be back thank yall. ?
