Best customer service experience ever, its rare to get good customer service any where and the guy at the window Carlos went above and beyond to make sure that my first visit to this location was a great experience.
November 2023
There is always a long wait, no matter what time of the day, the management is aware but choose not to take proper action, they could see on pick times move staff to expedite orders, there are options if they only choose to execute it.
January 2023
I found most of the parts I needed, customer service from an employee who speaks English and Spanish very good.
AN INDUSTRY LEADER | For almost 40 years, KSI Auto Parts has been an industry leader for quality replacement auto body parts, with a reputation for superior customer service. Customers agree that what makes KSI stand out and rise above the competition is their dedication to their customers’ satisfaction. Unlike others within their industry, KSI is more than just a supplier; they're a partner. They have a vested interest in their customers' growth and work with them on a personal level. KSI is also a proud member of many distinguished industry associations, including the Auto Body Parts Association (ABPA), the Certified Automotive Parts Association (CAPA), and many other local associations that are committed to excellence in the industry.
