CubeSmart Self Storage in Atlanta, GA, located at 578 Whitehall St SW, is a reliable choice for affordable self-storage solutions. The facility features a variety of storage units, including climate-controlled options, and offers moving supplies such as tape, boxes, and bubble wrap for added convenience. Many customers appreciate the clean environment and friendly customer service, with staff members like Drew and Tay receiving praise for their helpfulness and informative assistance. However, there have been serious concerns regarding security, as some customers reported break-ins where valuable items were stolen, including electronics and personal belongings. The facility’s security measures have been questioned, with reports of non-functional cameras and poor lighting in the parking area, raising concerns about safety for stored items. While some customers have had positive experiences, others advise against storing valuable possessions at this location. Overall, CubeSmart Self Storage provides a range of options and good customer service, but potential customers should be aware of the security issues highlighted in the reviews.
Customer service was great. Even got shown where my unit was, and showed me the lock process. Unit was clean. Overall great service.
December 2025
Just moved in the area, looking for storage, the young lady Drew was very helpful, courteous and informative about my options and pricing. Looked very clean.
December 2025
Clean and well lite on the inside dark on the outside motion detector light or some kind of lights should be in the parking area surrounding dark Thank goodness there some light from the office
