DSW Designer Shoe Warehouse offers a wide selection of designer shoes for men, women, and kids, with over 25,000 pairs available in store. Customers can find brands like Nike, Cole Haan, Sperry, Puma, Dr. Scholls, New Balance, TOMS, and Vince Camuto, along with handbags and accessories. The store is known for its seasonal styles and great deals, especially during clearance events, making it a favorite for shoe lovers seeking quality at good prices. The shopping experience can vary; many customers appreciate the helpful and friendly staff, with some praising employees like David, who went above and beyond to find a difficult-to-locate boot, and others like Terrance, Ronald, and Jarvarous, who provided exceptional service and assistance with online orders and returns. However, there are some negative experiences, including encounters with rude staff members who over-explain or talk over customers, leading to frustration. Customer service issues have been noted, especially when dealing with delays or cancellations, although these are sometimes addressed positively by attentive staff. Overall, DSW is a popular destination for shoe shopping, offering a good range of products and helpful staff, making it a go-to place for those wanting designer shoes, accessories, and great deals.
Unfortunately, I didn’t find what I was looking for, but the employees were very helpful. There was also a machine that scanned your feet to recommend the right soles from a specific brand which was a really cool feature. The store itself was also well organized.
March 2025
Store didn’t have what the online results claimed they’d have.
January 2025
Wide variety of options and brands at good prices. Kind attention.
