DTLR is a thriving lifestyle retailer with over 250 stores across 19 states, known for its passion for fashion, entertainment, sports, and community empowerment. Customers consistently praise the exceptional service they receive at DTLR locations, including the Cumberland Mall store.
The store manager, Joel, is described as helpful, ensuring everything is easy to find and the service is top-notch. Customers have also highlighted the exceptional assistance provided by staff members, such as Angel, who went above and beyond to help a customer in need, providing swift and attentive service despite the customer feeling unwell.
Furthermore, the Cumberland Mall location has received glowing reviews for the outstanding customer service provided by Jazz and Gabby. From the initial phone inquiry to the final purchase, these employees demonstrated dedication, enthusiasm, and professionalism, guiding the customer through the entire process and ensuring a thoroughly enjoyable shopping experience.
Joelle and Malia provided excellent service. They were very helpful and patient, ensuring we received everything we needed and assisting us with placing an order before we departed. Their customer service was outstanding.
September 2026
Ray had awesome customer service and helped me get what I was looking for i will defiantly be back again to shop. Thanks Ray for all your assistance.
September 2026
Went to the Cumberland mall today and Ray was awesommmmmeee!!!! Somebody give him a raise!!!
