DTLR is a thriving lifestyle retailer with over 250 stores across 19 states, known for its passion for fashion, entertainment, sports, and community empowerment. Customers consistently praise the exceptional service they receive at DTLR locations, including the Cumberland Mall store. The store manager, Joel, is described as helpful, ensuring everything is easy to find and the service is top-notch. Customers have also highlighted the exceptional assistance provided by staff members, such as Angel, who went above and beyond to help a customer in need, providing swift and attentive service despite the customer feeling unwell. Furthermore, the Cumberland Mall location has received glowing reviews for the outstanding customer service provided by Jazz and Gabby. From the initial phone inquiry to the final purchase, these employees demonstrated dedication, enthusiasm, and professionalism, guiding the customer through the entire process and ensuring a thoroughly enjoyable shopping experience.
Ray was a great help. I’m so happy I was able to find the shoes my daughter wanted for her birthday tomorrow. I definitely be back again to come school shopping I hope he is there
July 2026
Great customer service! Ray was a big help finding the right shoes for me, im definitely coming back
July 2026
Ray helped me get exactly what I needed! Definitely coming back
