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February 2024 by Jeremy Gold
I use this location fairly often and they are always helpful and professional
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February 2024 by Adrian Jones
Trash attitudes at the counter
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February 2024 by Tatianna Lewis
I had the worst the absolute worst experience I’ve ever had a a fedex office! I was trying to over night my sisters health meds to her and the manager Jamal gave me nothing but attitude and sass! The way he talked to me and belittled me was unbelievable! No other FedEx was open which is why I went to this particular location, I accidentally gave him the wrong zip code and he told me to get my life together or he wouldn’t help me! His attitude toward me was sickening! Once I told him I didn’t trust him with my package after how he had talked to me, he told me to get out and never come back! I need his regional manger to contact me ASAP! My sister couldn’t even receive her meds!!!!!
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January 2024 by D
Fine! They were quick and helpful. Only star off is for location, the parking lot gets full pretty fast.
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December 2023 by Eddy G
I’m not sure what it’s like if you need them to help you package up and ship something, but the staff has always been fairly friendly and helpful with drop offs.The store isn’t anything spectacular, but it gets the job done. Definitely better than just dumping your package in a bin at a nearby Office Depot or something.
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December 2023 by Christine Wilkes
Treated me very well across multiple visits. Polite and professional and they printed my stuff up perfectly.
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December 2023 by Vic Mak
I came early on a Wednesday, it was only me and one other customer. From the reviews I was nervous ngl but everyone was extremely friendly and personable and got everything done within 10 minutes! I needed to print a return label and have it shipped. I love to yap my mouth, so the lady who helped me even listen to me complain about my package and asked about my cat! I wish I knew her name because she was so nice and deserves the love. I always avoid busy times but I know it's not always possible, maybe this is the type of place you have to make sure to hit first thing in the morning because I'm sure it can be stressful during rush hour times (like trader joes lol). I will be back when I need it!
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July 2023 by Wes Williams
Just 4 minutes ago, at 6:45 pm, I walked into the Ponce FedEx and was told that it was too late for them to accept cash, as they close in an hour and fifteen minutes. As I stood there with my incredulous look on my face, the young lady said "Did you not understand what I said? DID YOU NOT UNDERSTAND WHAT I JUST SAID?" And I said "Wow", and walked out. Horribly rude, she needs to be retrained or simply fired. If I could give a negative review, I certainly would.
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June 2023 by Aishah Ali-Molina
I love this location,, Friendly TEAM,, Bin's are right up front I'm always in and out swift and easy drop off
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June 2023 by Cmd Z
lost my packages, shipped one back to me and over the course of weeks are unable to retrieve my other package which was delivered across the nation to a different location.
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May 2023 by Oskar Laur
Do not go to this fedex location. I have been there today, one of the employees was very rood, she put wrong address , no phone number. Just do not go there if you want your package to be delivered. Just do not go there.
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May 2023 by CeeJay Castlin
If you have a package that you need to ship off somewhere do not go to this location, the reason why I went there a couple of weeks ago to mail a package back to Samsung with my phone in the box to be traded in and one of the employees actually stole the phone and sent the empty box to the destination it was going to. Please take your business to another FedEx office do not go to this location. In the photo I posted shows where I shipped my phone to be traded in but there was no phone in the box indicating someone at that location stole the phone out of the box and ship the empty one to his destination.
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May 2023 by Melissa Wallace
When I walked in I was immediately greeted by Eric. ⭐️ He was cleaning counters in in between customers. ⭐️ He was knowledgeable ⭐️ kind⭐️ and efficient. ⭐️
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April 2023 by Josh S.
Drove all the way across town to have a simple drawing scanned and blown up... they claimed they don't have the equipment for the job even though I've done it there a thousand times. Instead of admitting that they don't know how to do it and problem solving they made excuses that made zero sense and dismissed us.
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February 2023 by Kaneka R.
I had to drop off a ground package for return and was greeted as soon as I walked in and was asked if I was dropping off and had a label. Since I needed a receipt the young lady walked me to a kiosk since there was a wait at the register. Had no idea this was an option but I do now and it is very easy to use and reduces your wait time. This location has a shared parking lot so it can get very busy depending on the time of day.
