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April 2024 by Dave Aynes
We have opened multiple business accounts with Ameris Bank and specifically with Gerald Thompson and his team at the Ponce branch. They go above and beyond on customer service! If you are tired of being mistreated and ignored by the national banks who are constantly changing policies and personnel, I highly recommend giving Ameris a try.
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November 2023 by Kaylinn Gilstrap
Cannot say enough good things about Terri & Gerald. This is my branch.
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November 2023 by Miss Brewer
Mrs. Bilail was ever so nice and kind! I'm a new business owner and she helped explain everything! Thank you, Thank you, Thank you!!!
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October 2023 by San OX
One of my favorite branches when it comes to banking. Staff is always greeting, friendly and helpful. Also thoroughly follo through if there's any unsolved issue.
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October 2023 by Wanda Green
Every experience at this branch is amazing. Banking Specialist Wafiya is The G.O.A.T!!!❤
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July 2023 by Brooke M
I love Fidelity on Ponce De Leon! The crew is always helpful, so smart, warm and welcoming. A small town feel in a large city bank. Thank you for your help! Juan and Gerald are the BEST!I just want to follow 3 years later to say I'm still amazing and just love banking at the Ponce Ameris. It's like family. Thank you for taking care of all of us!!
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July 2023 by England Cutler
Great talk with the ABM VeronicaShe went ahead and approved my account. Couldn't have done it without her.
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June 2023 by Demetrius Roberts
I came in today with problems on my online banking. Ms. Wfiyah Bills was great! Great customer service and very knowledge! When u come in ask to see ms villa!
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April 2023 by Jennifer Sams
I've always been happy with the service at Ameris, but recently I had some business checks stolen from the USPS and the staff at Ameris helped me avoid a potentially large disaster. Specifically, the branch manager Gerald went out of his way to assist, he quickly and efficiently helped me cancel the checks, return the money to my account, and stay on top of the chore of opening a new account until it was complete. He was super fast to respond to me when I first found the forged checks posted, even returning my call after banking hours. I've banked with a few different banks, both personally and for my business, and I'll take this small bank where they know my name and are appreciative of my business ANY day over one of the large institutions. Sometimes it takes seeing how a bad situation is handled to understand the quality of service and Gerald at this Ameris branch cleaned up this fraud/theft situation quickly, professionally, and relatively painlessly, just hope they also caught the person behind the theft.
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March 2023 by James Edwards
Personal Banker Mrs. Wafiyah Bilal was very professional, helpful, courteous, and efficient in assisting me to reopen a checking account and apply for a credit card with Ameris Bank yesterday. In fact she did such a great job that she ought to be promoted ahead of her peers and receive a promotion, a raise, and a bonus. For it was a pleasure dealing with her, and she reflects well on Ameris Bank. Thank you.
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March 2023 by Michael Alexander
The staff was amazing helping me to open my accounts, explaining the whole deal to me, and offered me options. Great experience.
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January 2023 by L Williams
Exceptional service! The agent was very knowledgeable and helpful about the products and services the bank offers. Great experience!!!
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January 2023 by Alejandro Rojas
Very nice person to attendant me explain me everything clear and show me the best option for me100% satisfied it
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December 2022 by Stuart Baesel
Service has been great at midtown - manager is first rate and on the ball!
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November 2022 by Rachel Silverman
Ameris Bank itself is great. Their website/website tools are truly terrible. Trying to set up a checking account has been totally ridiculous so be forewarned-- don't use Safari/IE, use Chrome. Expect to have to make 50 calls/emails to get it sorted out but the folks that work that are great. If you need to send messages encrypted, their IT processes are straight out of 1995, technology-wise but once complete it's a fantastic bank to work with so we continue on even though it's annoying