Ameris Bank's Atlanta Ponce De Leon Ave location is known for its friendly, professional, and knowledgeable staff who prioritize customer service. Customers appreciate the convenient access to banking through in-person visits, phone, online, ATMs, and mobile devices. The branch is especially praised for its community-oriented approach, with staff members like the branch manager and personal bankers demonstrating patience, helpfulness, and a genuine desire to assist clients. Many reviews highlight the exceptional service provided by staff such as Gerald and Wafiyah, who go above and beyond to support customers with various banking needs, including mortgage documents and transactions. Customers note that Ameris Bank maintains a strong community focus, unlike larger banks whose employees are often seen as just processors. Overall, the branch is highly recommended for its excellent customer experience, personalized attention, and commitment to making banking easy and accessible.
Ameris has always been partnered well with us. Each encounter with Ameris associates has always been experiences that are unforgettable and Janice at our ponce locations always rises to the occasion thank you Ameris and thank you Janice
October 2026
Runako always provides us with impeccable service. His kind and welcoming attitude and vast knowledge on anything we have questions about make each visit worthwhile. We will continue to bank with Ameris, for nothing else than to at least continue to receive assistance from him.
September 2026
Been with this bank for some years & it’s amazing !
