First Citizens Bank prioritizes building strong relationships with its customers, focusing on their goals and future. The Atlanta, GA branch is known for its excellent service, with friendly and helpful staff, making banking easy for small and new businesses. However, some customers have encountered issues regarding deposit timing and overdraft protection, expressing frustration about unanswered inquiries. Despite this, many recommend the bank for its customer-centered approach and commitment to doing business the right way. Overall, First Citizens aims to create a supportive banking experience.
This branch provides excellent service! The staff is friendly and always helpful, making banking easy and hassle-free, especially for small and new businesses. Highly recommend!
April 2024
I experienced an unanswered for when my check is to be deposited into my account and overdraft, which I signed up for overdraft protection. Are these really Bank Teller Professionals or just people who like to create negativity?
March 2024
I experienced an unanswered for when my check is to be deposited into my account and overdraft, which I signed up for overdraft protection. Are these really Bank Teller Professionals or just people who like to create negativity?