My watch broke and it has been a hassle getting Gucci to fix it. They insist on me mailing it and waiting weeks for them to inspect it before they can tell you if they can fix it or not. It’s a ceramic piece that is limited addition so I cannot take to just any watch repair unfortunately.
June 2024
Charles has taken great care of my husband and I during our last 2 visits this month. They didn’t have the limited edition Savoy bag we wanted but he made sure it was ordered and we received it within 2 days. Thanks for assisting us with our purchases Charles and keep up your impeccable customer service skills!
December 2023
Picked up an in-store order today and had a pleasant experience. Gabriella assisted me with getting my purse and I’m looking forward to coming back and getting some more pieces.
