Heel Quik is a highly regarded shoe repair service located in Lenox Mall, known for its exceptional customer service and quick turnaround times. Customers have praised the business for its ability to repair various types of footwear, whether they are newer or older. Many reviews highlight the quality of work, noting that boots and sandals are restored to like-new condition, often exceeding expectations. One customer mentioned having heel tips repaired on leather boots in less than 24 hours, while another was amazed by the seamless adjustment made to calf-high boots. The staff at Heel Quik are described as friendly, professional, and personable, making the experience enjoyable. The prices are considered reasonable, and customers feel they receive great value for their money, whether getting extra holes added to a belt or significant repairs on cherished footwear. The efficiency of service is also a common theme, with many customers appreciating timely updates about their repairs. Overall, Heel Quik is a go-to destination for anyone needing shoe repairs, with many promising to return for future services.
I took my boots here and I cannot say enough good things about this business, especially Megan! What a pleasure it was to work with her from start to finish. If you are in need of shoe services, I highly recommend!
August 2026
Megan did an excellent job, she was extremely knowledgable and personable. She did an excellent job repairing my shoes, and has surely earned my repeat business. You should bring your shoes here!
March 2026
Had a great experience here yesterday 3/22/26. I came within an hour of closing time needing my heels to be fixed and replaced EXPEDITIOUSLY and they did just that! Great customer service and great heel repair service for a great price!!! 10/10
