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November 2023
Loyal 40÷ year customer. Product was never delivered. Order waa for a Cancer patients appearance needs. Macys was unhelpful and rude and told me to "track the package myself ", which i did and it was not delivered to my home! Scammed by Macy's os how i feel and will never do business with Macy's again.
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January 2023
Macy's has the most horrible customer service of any store I know. I will NEVER purchase anything from them again!!
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May 2022
I went to a Macys in Hoover Alabama. Was totally disgusted. Merchandise on the floor all over. Then the restrooms were closed for 2 days. Horrible. Very amazing that a Macys store looks like that.
