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January 2024 by Freddy Dendy
I tried unsuccessfully to order on line for a curbside pick up. Each time as I was checking out, a message appeared that said “Opps,something happened,try later. After four attempts covering a four hour span, still no luck. I got a text from my credit card company asking if Inhad used the card for a purchase, that it had been approved. So I went to the store and parked at curbside. My first call rang for several minutes,finally a recording that staff busy with other customers,please call back. When I did, they had no order in system. I called customer service and they were no help either. I am handicapped and had to use walker to enter store, still no record of my purchase. A manager finally came out and I picked up bag of cat food. Under the circumstances I would have thought he would have someone carry the bag to my car, but he did not. Their curbside pick up is a joke!
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January 2024 by Warren W
No one could tell me when the next BilJac wet fog food was coming in. Limited inventory and I buy them out each trip. Last trip I got 7 days worth for my dog. Not worth all the trips!! I’ll go elsewhere.
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January 2024 by Alex Schmaus
PetSmart is my go to store for pet needs, over the other major chain. This one was clean and reasonably well stocked.
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January 2024 by Mickey
Very friendly with our curbside pickup. Order was ready very quickly and brought to us right there on the spot.
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January 2024 by Shauna Birkett
This store is clean and the staff are all friendly and try to be helpful, which is greatly appreciated! We recently went here to get a betta fish and interacted with several store associates while trying to find a tank, figure out the water, tank decor, etc.We got some conflicting info about tank size for the betta which wasn't a huge deal but was a little confusing. But the first fish died within 3 days. We made sure our tank was big enough, bought a warmer, did some water testing, etc. and everything is exactly as the online guides and in-store brochure says it should be. When we went back for a replacement betta fish, we saw 2 confirmed dead fish on the shelves in their cups, with 2 that seemed to be on the way. Our replacement fish lasted 4 days before it also died. The quality of their fish seems to be sadly bad. After $150 and 2 dead fish, we'll definitely be back for dog supplies but we won't be shopping here for fish items anymore.(Pictured - our first fish right after we put it in the tank)
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January 2024 by Sulaiman Powell
Had everything I need
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January 2024 by Iris Knapp
In the age of shopping online, I haven't been in PetSmart in quite a while. I needed to switch out my cat food and needed some help and two different people. They were just very sweet and nice and helpful and it's good to know that their return policy on dry food is very generous.Gives me more confidence to buy new and different things there.
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January 2024 by Courtney R
Friendly helpful staff. They have a great selection on different brands as well.
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January 2024 by Niteesh Narayanan
I frequently visit PetSmart to get Fish and aquatic products for my fresh water aquarium. I have bought Betta fish, gold fish, tetras, guppies, mollies, platys, snails, plecos, bichir, cichlids and plants from this shop. They also have other intermediate and advanced fish in their collection. The store employees are friendly and co-operative.
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December 2023 by Mary O.
I don't usually shop here but I was in the store near Christmas. My dog wanted to check out the hotel/daycare. The manager came up to us and immediately started petting my dog. Then she asked if she could take pictures of us with their tree/background set up. I said yes of course! The photo's turned out amazing! What a sweet thing for her to do. PetSmart we are now life long customers because of the kindness of your hotel manager. Thank you for making my day
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December 2023 by D. Stew
My dog Finnegan, a two year old Newfoundland/poodle stayed at PetSmart (perimeter).Finnegan has been boarded at three other locations, one in which he was very reluctant to return to.Finnegan does love the Perimeter PetSmart.He rushed to get out of the vehicle and charges toward the entranceway.Thank you Petsmart for being a home away from home for my Newfoundland/poodle.
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December 2023 by catharina nystrom
Mozart totally enjoyed Petsmart✨
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December 2023 by Ashlee Carolina
Betta fish are missing eyes swimming sideways.. not well..
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December 2023 by Maria Cadenas
Very pleasant experience ?
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December 2023 by Mr. G.
I would give zero stars if I could. Today was the THIRD freaking time I have brought my dog for a hair cut and they tell me when I get there that the groomer is out. You could have called and told me. I had an important meeting right after that I couldn't attend bc I now have my dog. We will never give Petsmart our business again. This place sucks and they're terrible.