Restaurant Depot is a members-only wholesale cash and carry foodservice supplier. The customer service team is fantastic, helpful, and has high energy. Employees are courteous, fast, and knowledgeable, often greeting customers with a smile. Specific staff are recognized for being consistently present and for going above and beyond, such as helping to locate items quickly and troubleshooting concerns. One notable act involved a manager who diligently returned a lost wallet containing a large sum of money. This kind of service makes the experience pleasant and earns strong recommendations. However, some operational issues are noted. The hours can seem inconsistent, with instances of early closure. The store's operation has drawn criticism for problems like a high turnover rate and maintenance issues such as leaking water. Despite these concerns, the dedication of individual employees and the overall quality of the customer service provide a positive and efficient shopping experience, allowing customers to get in and out quickly.
I’m always at this location shopping.the staff treats me with respect and helps me when I need anything.also the ladies at the cashier always treat me with respect and take care of business making sure things are right.the managers are very helpful.
January 2025
This Restaurant Depot doesn’t disappoint. Their team is helpful and has high energy. Today, I need Peppermint Syrup and they tried everything to help me and my business out. I appreciate them and their time for doing this. I definitely recommend this location.
December 2024
Hours seem to be optional. Went there on a Saturday night before 6 and one door was closed and they closed the other after they saw us pull up.