Social Security Administration
Community Services/Non-ProfitsHours:
2400 Centre Pkwy, Atlanta GA 30349 Hours
About Social Security Administration
The Social Security Administration provides services by phone and in-person. An appointment is strongly recommended to avoid long lines; without one, the next available appointment will be scheduled. For help, please visit the website or call the National 1-800 number. Many tasks, like requesting a replacement Social Security card or getting a Proof of Benefits letter, can be done online by creating a my Social Security account. Masking is required in offices only if local COVID-19 community levels are high. Reviews describe experiences that are faster than expected, pleasant, and exceptional. One office is noted as very well organised, timely, and efficient, with professional, diligent, courteous, and cordial service that made clients very happy and grateful. Service is described as amazing, top notch, and excellent. If needed, asking for a manager can provide further assistance. However, some phone experiences involve long hold times and occasionally rude service, while persistence and kindness from other staff are highlighted. The in-person experience at one location, from check-in to service at the window, received high praise for being truly exceptional.
Most Recent Reviews
April 2024
Maurice was excellent. Really an example of what government employees should be. I was in and out in less that 5 mins
March 2024
The staff was helpful and very directive as to where and what I needed for my appointment. Maurice took care of my social security card update needs, he was polite, fast and verified all my information. Thank you Maurice from Camp Creek.
January 2024
Today’s visit turned out to be a good one thanks to Jennifer Barretto Remember, when visiting the SSA Office, please exercise patience along with persistence. If you need further assistance, ask for one of the managers, Mr. Harris and he will definitely assist you with your concerns.
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