The Steve Madden store at Perimeter Mall in Atlanta is known for its stylish collection and friendly customer service. Shoppers can find a variety of shoes, from sleek heels and trendy boots to modern handbags, reflecting the latest fashion trends. Customers consistently praise the staff for their kindness, patience, and willingness to go above and beyond to assist. Several reviews highlight the helpfulness of employees, mentioning their welcoming smiles and understanding, especially when dealing with returns or size exchanges. Despite some initial difficulties with online orders, visitors found the in-store experience to be excellent and satisfying. The staff, including young women and men working the morning shifts, are appreciated for their great customer service skills and positive attitude. Overall, this location offers a welcoming environment with attentive service, making it a favorite spot for shoppers seeking fashionable footwear and accessories in Atlanta.
Wow!!! Yemi and her associate went above and beyond! They helped me to navigate the hectic Christmas season gift giving gauntlet! Thank you on my 6 shoe purchase! I'm beyond happy with that experience right before Christmas. She literally removed all my shopping anxiety.
February 2024
Amazing amazing amazing customer care! Jeremiah is an amazing sales person and has a beautiful inviting smile. Great job management for hiring the right person for the right job! He went above and beyond. I will definitely be returning very soon.
February 2024
Today I had to return for the shoe size, and the young man who was there today was super friendly, and the service was great, since even though my English was not very good, he had the tolerance and patience
