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March 2024 by Christina Joy
My recent stay at The Ritz-Carlton was nothing short of exceptional. From the moment I arrived at the valet, the staff exhibited a level of genuine kindness and helpfulness that set the tone for an outstanding experience. Upon an early check-in, the bellman efficiently took care of my bags and guided me to a beautifully appointed room. The accommodations were not only luxurious but also meticulously clean, reaffirming the hotel's commitment to excellence.
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March 2024 by Anuj Chawla
extremely expensive but worth the
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March 2024 by emre karakaş
I've been regularly staying at the Ritz during my business trips to Atlanta. It's an overall great hotel. Briana at the front desk has been exceptionally helpful every time I or my colleagues need any information or have any issues. She is knowledgeable, professional, and has a great attitude towards customers. People make a place great, and Briana is certainly one of them. Thank you.
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March 2024 by Gioiarioia
Always great to stay here. Fine location for hosting event/ conference.
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March 2024 by Adam Szymoniak
My wife and I had a great stay at the Ritz-Carlton, Atlanta. The staff were very attentive and accommodating. Looking forward to staying here again the future.
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March 2024 by Jorge Pereira
It's a really nice hotel, the restaurant is amazing.
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March 2024 by RG B
I have spent well over a hundred nights at Ritz Carlton properties in my lifetime. I always enjoy their properties and this is no exception. My big disappointment is that I found a disgusting area of wall/wallpaper in my bathroom (see photo) that had come loose and looks filthy. When I raised this with the hotel I got a standard “we’ll look into it” response and hours later nothing. I get these hints happen, but what I don’t get is why they haven’t health with it.
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March 2024 by Paul Hildebrandt
I've been coming here for the Gathering for Gardner since about 2008, and this hotel is slipping. Front desk wants to displace responsibility, repairs are neglected (for example, no light in the elevator from lobby level to the ball room), floor was still wet when we checked in, no help when I needed technical assistance with a slide projector, incidentals are a rip-off, and the list goes on. Try the Westin across the street.
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February 2024 by richie asay
We stayed here this weekend for my daughter’s cheer competition. From the moment you arrive, the valet guys are awesome! Nice luxury hotel, located in the middle of Atlanta. They have stuff to keep your kids busy, including colored pencils, things to color etc at check in and at the restaurants. They have a candy stop for them including suckers and a selection of jelly beans. All the staff was super professional, and helpful. The restaurants were great as well. Room were a little small, which is to be expected for a big city. Overall a 5 star experience. Their customer service was top notch. Thanks for having us.Rooms: Small, but over all goodNearby activities: In the middle of the city , tons to do within a mileSafety: Very safe, lock doors at sunset, security on siteFood & drinks: Awesome restaurants on site
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February 2024 by Rola Price
Great food with amazing company!!
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February 2024 by Dwight
Nice rooms and view will book again!!!
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February 2024 by Corinthia Dorsey
I treated my husband to an early Valentine’s Day weekend. Everything was amazing. We had amazing drinks and food that was perfect before dinner.
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February 2024 by Brian
We visited Atlanta the weekend of 2 December to celebrate our 20 year Wedding anniversary. We had booked another hotel, and it was not very nice, so we were kind of stuck last minute. The other hotel was across the street from the Ritz, so we walked over to the Ritz to inquire about a room. It was very busy that weekend with the SEC championship in town, so we were not expecting a room to be available. We were at the front desk inquiring about a room, and front office manager, Jonathan was listening to us talk to the agent, and he jumped in to help us. He was able to get us a fabulous room at a very reasonable rate. He also went above and beyond at several points throughout the weekend to be sure we were taken care of, and arranged for a very special anniversary surprise in the room. This was probably one of the best trips we had in our 20 years of marriage, and Jonathan was a bid part of that. We are forever grateful for Jonathan, and the rest of the outstanding staff at the Ritz Carlton Atlanta. We will never forget what they did for us.
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February 2024 by Vicky Adhikari
The hotel is located in the center of Atlanta downtown. But the entrance to it is pretty unassuming. It's on a side road.The lobby is very small, but houses a bar and a coffee shop.The staff (door man, Valet, bartenders, waitresses) were all very courteous and served with a welcoming smile.The bar fare is good. The restaurant is upstairs and has a more elaborate food menu..
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February 2024 by Jody
Rooms: Outdated, tired room on the 9th floor.
