Ulta Beauty is a large retailer offering a wide variety of beauty products, from makeup and fragrance to skincare and hair care. They carry popular brands like Tarte, Fenty, Redken, and more, as well as exclusive lines. Customers can find products that align with their values through the Conscious Beauty section, which includes options that are vegan, use clean ingredients, are cruelty-free, or have sustainable packaging. The store also offers salon services such as haircuts, hair coloring, makeup application, and brow waxing. Recently, many customers have noted that the store is clean and well-stocked. One customer praised a staff member named Maddie for being helpful, knowledgeable, and quick. However, there have been reports of inconsistent customer service. Some reviewers mentioned a lack of greeting or assistance during their visits and issues with the drive-up pickup service, stating it was not effectively available at their location. Despite some negative experiences, many customers highlight the excellent service provided by specific employees, such as Yondra, who has received high praise for hairstyling. Overall, while Ulta Beauty offers a wide range of products and services, experiences can vary greatly depending on the day and staff present.
The staff was very friendly in accommodating at the toco Hills location
December 2025
Clarissa was great. I needed help with finding a secret Santa gift for my coworker and she assisted me with excellent customer service. She went over and above.
