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March 2024 by Gabrielle Slaughter
This place is absolutely horrible. Ashley, the manager, is absolutely incompetent and should not be employed in any customer service agency. I’ve reported her so many times, a spiteful woman who clearly is projecting her awful life on to everyone else.
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March 2024 by Omar Daradkeh
Worst employees at all.She even does not want to work or answer any questions.You feel like you are begging from her home.
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March 2024 by Quentin Sims
Don’t every get my Mail on time when it says it’s at the location
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February 2024 by Lenora Flanagan
My W’2 was posted on my daily post on yesterday January 23, 2024. They are on my list for delivery. So I said maybe they will come tomorrow. They were not delivered today. I pray to God that my W’2 was not put in someone else’s mailbox. These are my daughters W’s 2’s Ayana Jennings. I am expecting a speedy response. The worst thing is when you call you get an automated system to speak to and then it’s gonna take up to 3 business days for someone to call you back!
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January 2024 by Kimmie Sykes
I totally agree with all the comments I read. They are extremely rude and unprofessional and there is no way management is managing these workers appropriately. I stopped by one morning and they opened the doors 30 minutes late and the worker had the nerve to have an attitude with the customers. When I told her she should have apologizied for this she deceided she was not going to wait on me. Terrible workers, terrible customer service.
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January 2024 by Márcia’s World
This place is horrible. Customer service told I could pick up my packages on this location but when I got there the lady was just blaming me for putting my old address. I know I put my old info and that is the reason I called customer service to look for a solution and everything I got it was attitude from these ladies. I only told her that customer service told my package was there and she got so defensive like she owns this place. People like must be so unhappy.
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January 2024 by Production *
Their hours here on weekends are constantly changing. Makes it hard to plan ahead.
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December 2023 by Jamorris Brice
Why in a city run by Black People nobody is professional at all its 7 am and the Lobby is Post to be open to check your PO Box why it's still closed even the Giverment facility don't care about the people why are you people InThis world so wack and not timely the Post Master needs to be written up for neglecting to update hours
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October 2023 by Elijah Eide
Front desk lady was polite, doors opened right at 9AM, easy package drop off
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October 2023 by Francesca Spagnola
The worst PO I have ever stepped foot in. Extremely rude, belligerent, disrespectful woman (no name tag of course) began yelling at me and refused to allow me to speak or answer any questions after I initially asked about my mail or how I would be able to obtain it. A calm man (believe a supervisor) spoke with me after like a normal human following her outburst. Meanwhile, she continues yelling from across the room while we were talking making irrelevant statements since she had no idea what was actually going on with my mail or situation.She then says she’s going on a break and walks out with a line of people waiting.Not sure why this kind of behavior would be tolerated and couldn’t imagine speaking to someone else the way this woman did.
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September 2023 by ericka lewis
Man when I Tell u That They Are No Help. The Old Lady Cranky Instead Of Retiring. Supervisor young. She let them run her. They literally help with nothing. Only thing they say is, go online for everything, what’s the purpose of y’all being open ? The government definitely pays these ppl to be lazy. My mail is missing. Important documents. They wouldn’t even go check to see if it’s there or not .I’m waiting on a response from corporate and others.
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August 2023 by sleepy sol
Ridiculously rude staff. Package wasn’t delivered because it was too heavy, didn’t leave a note or try and get help. I called to figure out how to get it to me, they ignored my call three times before picking up with an attitude.Basically told me it was too heavy and to come get it myself. I told them I couldn’t get it myself and that was the whole point of getting it delivered…I understand if the delivery driver can’t carry it but they were incredibly rude when I was trying to understand the situation and find a solution. Horrible customer service.
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June 2023 by Randolph Leigh
The worst post office customer service ever. The fact that USPS keeps these staff members is appalling. This lady Ms Williams who is apparently a manager talks to people like they are children. We own an apartment building in 30310 with 6 units on short term rentals. She tells me if someone is there i can't get keys. I'm like the units are on short term rentals and no one is there unless its booked on airbnb. When I have long term tenants I need to provide a mailbox key. She won't even listen. I said okay keep the keys then and I won't pay for anything.
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April 2023 by Kenyona Brown
Went to the post office yesterday and when I pulled up a couple ladies was waiting at the inside main door . They had been standing at the door for 15 minutes before I pulled up . I asked what was going on they didn’t know the door was locked and the lady worker was inside at the far counter space , we knocked in the door the worker didn’t look up didn’t say anything . We stood around for anything 7-8 minutes she finally came to the door and taped a note stating that they was on break from 1:00pm till 2:15pm the picture I posted was around 1:20pm . The fact that she sat and didn’t say anything and came to the door and didn’t acknowledge us customers . Kinda more than so rude . Her customer service was a 0/10 and they are always short staff and dry working but never had this problem with doors being closed .Customer service 0/10Overall on a regular day 6/10
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April 2023 by Aaron Josey
Krystal Gartrell is an ABW with a nasty attitude who works there. I wouldn't allow her to talk to me any kind of way and she locked my PO Box to deny me access. Had to get Washington involved. I finally was able to speak to a manager yesterday. He looked more like someone who would manages a shift at McDonalds. He looked like he was high! He was more interested in making personal calls in the parking lot.Hours of operation are a suggestion. They do what they want to do!
