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March 2024 by Alec Bowen
The woman at the front desk is beyond lucky that I held my composure because I would’ve literally cursed her tf out and knocked everything off the desk. BEYOND rude ! And Im going to personally make sure she is fired
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March 2024 by alexander cato
Ghetto. Direct rudeness. 0.00 customer service. Does not care or show empathy. It was 9am ..no reason to be rude or take 0.00 accountability for lost packages with correct addresses...please remove that sterotype of the angry blk woman from front end services shes a disservice...she had glasses and faux locs- be better
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March 2024 by Alexander Dushane
They basically never pickup the phone and when they did they were extremely rude and sarcastic and hung up on me almost immediately.They lose our mail constantly and when I show up to show them my letters from informed delivery are not actually making it to my mail box they just say "we don't have your mail" without ever even asking who I am or where I live.Pretty sure they just throw people's mail away when they don't feel like delivering.
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March 2024 by Japheth Adobah
Most unprofessional post office in GeorgiaStaff there are rude.
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February 2024 by Karen Keeter
I wrote the original review seven years ago, and I have to say that they have only gotten worse over time. Now, no one even bothers to answer the phone, so it is impossible to get any information about anything. We were told that the master key for the multi-box unit used in our community had been stolen, and there is NO TIMELINE for USPS to rekey the box so our mail is not subject to theft. An not only that, but when asking the local postal worker if they had an update, they had no useful information and were outright rude when answer (not answering) my question- told me if I needed information I should call "Washington DC". Shameful and inexcusable.Original review- This is an organization that could use some serious business process improvement.So far, I have been on hold (after someone answered the phone) for 19 minutes listening to the recording about "delivery I can rely on". This because a package that was supposed to be at my house Saturday is still not even "out for delivery". It has been in the PO since 1:55pm Friday, it is now Tuesday morning. Sadly, not the first time we have had this issue with this office. Too bad (apparently) management at the PO doesn't read these reviews.
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February 2024 by Callan Ross
My apartment complex has informed me to pick up my mail here until further notice I haven’t gotten any mail in over a week, I came her today and the lady at the counter hands me 2 pieces of mail and when I asked her is there any more she said that’s all she can give me with the time she has to get it. It’s 3 o clock in ther afternoon. What am I supposed to do
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February 2024 by Tiffany H
Extremely unprofessional and rude. This post office is where im supposed to pick up mail while my complex mailboxes are out of order. I came last week and the wait was extremely long. Myself and others were told that the reason for our long wait was because the mail hasn’t been sorted- what else is being done if our mail isn’t being delivered. I was told to come back on Saturday and ring the bell. I came back Saturday and rang the bell but was never acknowledged. I came back today at approximately 4:50 to a lock door and was told that mail isn’t retrieved after 4:45. I work in a middle school and will never get here before the mail retrieval time ends. The person working the desk went to the back and brought back 2 pieces of my mail. I have very important items that have been delivered and this hold up is impacting me in many ways. This is the absolute worst post office.
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February 2024 by Queenie Queen
It so crazy to come to the post office to pick up my mail due to the mailbox being down at my complex and our mail will going to this location for the time being. The lady at the desk was so rude to me and others who was also going through the same issue with their mailbox. She told us that the president of USPS told her that her job description doesn’t include picking up my mail from the back and she will only give me 60 secs for to look and if she can’t find nothing it’s not her problem!! I have never encountered this experience in my life being a previous USPS employer this is embarrassing to the company all my mail is missing I get the my mail tracked daily and this lady didn’t even want to help I have checks coming and more
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February 2024 by susanne moses
The lady at the front desk was horrible. I have two packages with lots of money that never were delivered and they should be at post office. I gave her the tracking number and asked if she would go look for it. She told me it’s not her job. She was extremely rude and I’m shocked she still has a job. Something needs to be done!!! Next time I will go in and record the way she treats people if this is not resolved immediately.also half the time they are closed even though it says they are supposed to be open
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February 2024 by Nitesh Rathod
Rude behavior by staff
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December 2023 by Jennifer Jackson
If I could give this place one star I would.This most difficult disgusting miserable people I have ever encountered! The lady that the front are absolutely horrible! I hate coming to here to pick up packages and I have stopped ordering things online to avoid this place!
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December 2023 by Roberto Copello
I have been calling since 9 am - 2pm on a Thursday to talk to someone. I have literally over 100 calls to this Branch in one day off 3 different numbers. It is safe to say they do now answer their phones.Also the lady up front who won't give her name, green glasses and stripped hat on, super rude, blatantly ignores people and thinks it funny there's a room of people asking for their packages. Not sure how she's still working there
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December 2023 by S R.
Zero stars worthy. The comment under mine is definitely accurate. Rude as he** and just nasty. Female at the front smacking gum the entire time acted like I was disturbing her. Then had the nerve to look me up and down as I approached. The other two hovered over each other talking about personal stuff. The whole interaction really irritated me and pissed me off. I wouldn’t have to come here if it weren’t for the incompetent mailman that returned my package because no address was available when it clearly states the address on my package.
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December 2023 by Vivian Tran
Do not go here if you are looking for help, they will simply not meet your minimum standard's. This location is ghetto and ontop of that the big miserable woman with glasses, front receptionist is rude. Deserves to be fired, rather give a homeless person a chance at making money than having that person work there and create unfortunate circumstances for the consumers and customers. Please do better. Pl3As3 g3t LA1d ! There is no way you should be negative at all in life. OR GET A JOB YOU actually ENJOY POOKIE. I hate that my boyfriend has to deal with the inconveniences every-time his package goes to this location and he has to come pick it up.
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October 2023 by manuel felipe avendaño baez
Didn’t recibe my package at all, really bad costumer service. Do use USPS in this area. Been waiting 2 days for my package and they said they tried to delivered, now they are just holding my package.
