The United States Postal Service is a nationwide organization providing reliable and affordable mail and package delivery. Customer experiences at a local retail location vary. Some visits are very positive, with no line, super efficient and quick service, and helpful employees who answer questions, confirm correct information, and suggest cost-saving options. The USPS tracking service is also appreciated. However, other experiences raise concerns, including a broken drop box, a mildly dirty interior, and a very dirty exterior. There are also instances where important mail is handed over without a receipt, causing nervousness about successful delivery. While some customers highly recommend the online services for ordering stamps, the in-person experience can be inconsistent.
