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8:30AM - 12PM 1 - 5PM
3435 Roosevelt Highway, Red Oak
Post Offices
“Always a pleasant experience with the new front cashier lady. She's super helpful & kind & works in a manner she knows other folks have places to go as well, aside from only the post office. Definitely a happy camper from my last couple of stops here ?”
8AM - 10PM
3900 Crown Road Southeast, Atlanta
Post Offices
“I had an amazing experience today at this Post Office.Five star plus. even if it is far away do yourself a favor and visit this location of the usps. thry are wonderful , patient, and efficient. thank you Gee and Precious.”
“i didn’t get his name but the guy working clerk 12 was so kind and hospitable! best experience i’ve had in a post office.
someone find his name!”
“Ms. Jessica is amazing. She's thorough, patient, and kind. When I didn't know how to send a certified letter to tenants, she walked me through the process and shared valuable information. 10/10”
“This is the USPS Passport Mega Center, I did not visit the "mail" side. When I arrived, I checked in at the desk. I had an appointment but in talking to the guy, we realized it was the following day. He told me no worries, and gave me a ticket with a number on it. I only had to wait about 10 minutes and my number was called. The woman who processed my passport app and took my photo was fantastic. They were all so incredibly nice, atypical for postal employees in Atlanta. I will absolutely go here for any passport needs in the future. I was in and out in about 45 minutes.”
“I have always had good experiences with this post office, which is why I go here rather than the one in Dunwoody Village where the staff and customer service are horrible.”
“Hard to see because you enter at back dock next to coroners office and lot reads Service road on gate not a street sign then drive around to building. The gate hides it. It is a one way facing i-20 and turn in left. The people inside seems knowledgeable about the issues I was having and how to resolve them concerning mailbox key. Totally off but the first POBox number is 3101 which is address box for TDJakes all the way in Texas not Georgia and was my phone number last four plus the tow truck dolly rented from Alabama turned in at Petets street in Georgia had letters TD. I didn't know if I should feel blessed or unsafe.”
“Wonderful experience! No wait, very clean and friendly service. I went around 1 PM on a Wednesday. They did say on days when they only have one person working, they do close for lunch at some point between 1 and 3 PM. But today they had two people working so they would not close for lunch. Best to visit before 1p or after 3p just in case :)”
“I arrived around 9:40 AM. The location wasn’t busy, and there was one station active to assist customers. I didn’t have to wait, and the staff member who helped me was friendly and efficient.
However, she didn’t mention that free packaging materials were available. When I asked for an envelope, I was given a paid version without being informed about the free option. While it wasn’t expensive, it would be helpful for staff to notify customers about available free materials.
Additionally, I was charged more for a money order than I expected based on the website, which was a bit confusing.
Overall, it was a positive experience with no unnecessary wait time, and the staff was helpful, though not quite as attentive as I’ve experienced at similar locations.”
“Painless drop off at 3pm on a Saturday. No wait. Gentleman behind the counter was kind and helpful.
Located just inside the food court entrance (2nd floor)”
“EDIT: but they ARE closed on Saturdays, despite it saying they're open (I assume they're open for deliveries, but definitely NOT pickups).
And they close at 4:30pm usually, not 5pm.
In my experience, they've been good. Helpful, pretty quick. But I haven't had any real issues that needed handling, I just come in to pick up my packages when I get an email”
“Visiting from IL, we had to ship a few items & change a forwarding address. Mrs. Charlene was so nice and very informative. We came back a few days later & she even remembered us! She has that southern hospitality that everyone speaks of! A true gem ❤️”
“Ms. T was the nicest and most helpful person ever. She was friendly to me and every other customer she helped. I've never mailed a package before and she was very understanding and helpful”
“The young lady who helped me was really kind and helpful - I wish I had gotten her name, but I really appreciated her friendly demeanor and assistance with filling out the customs form to mail my package internationally.”
3 - 5PM 9AM - 2PM
3631 Chamblee Tucker Rd suite c, Atlanta
Post Offices
“I have been using this location for many years and yes sometimes there are back logs to the counter but usually during lunch hours . The two people who presently working there are very professional and goes the extra mile to assist you . I see customers showing up and are not prepared correctly to mail something but they are treated well and given the opportunity to correct whatever and get their stuff mailed . This takes a lot of patience on the associates there. I give the PO a 100% rating . Their front should swing in vice out due to some customers carrying a load to mail.”
“Dessica, thank you so much for your kind assistance!!! 18 years I’ve been coming to that post office. Still always refreshing to meet people like you thank you!!”
“This is my local USPS and although it’s very tiny, it’s my usual go-to. I’ve experienced good service anytime I’ve gone in. However, one of the Mail Drop boxes from out front was removed. It was the one with the slightly larger opening that could accept small/medium sized packages. I really miss this being out front. I also wish the lobby was still left open so I could drop off larger packages even after the Post Office is closed. Luckily the Decatur location can take these during off hours.”
“This USPS is located off of Cascade Rd on Herring. It's walking distance from the Beautiful. This location is usually busy. Yet, the staff here are friendly, attentive, and knowledgeable. There are two older women who rotate the front desk. And, only one person working at a time - like most other Post Office locations in this area. Which can lead to long lines and waits. If someone needs to go pull mail that was on hold or grab a lost package, you'll be there for awhile. A large majority of customers here are older, so they're usually buying stamps and need more attention than someone buying postage or dropping off a package. Since Covid, they have signs requesting you wear masks and only 4 people are allowed in at a time. And, there is tape marking the 6 foot spacing. However, the line wraps around the atrium and you sometimes have people waiting outside. If they had two people at the front desk for when the line backs up, it would make more sense. You can hear people working in back and I'm unsure the reasoning but no one comes out to help speed things along. Overall, it's one of my top USPS locations to patronize.”
“I've been here a handful of times because my orders were "undeliverable" to my address for whatever reason. Each time I've come, I received the help I needed. No one was ever rude to me or wasn't willing to help. (maybe new management? not sure) other reviews depict this place to be so awful but I do not have that experience, probably the "worst" experience I can say I've encountered is the wait time but EVEN then I never waited for more than 10minutes so it is not bad at all. The last time I was here, I realized that my boyfriend had a package dropped here (Either one of us weren't aware - only because the lady who was helping me told me there was an additional package labeled for my address) and she was very helpful in retrieving the item for me. My boyfriends package was large and heavy and she even offered to take it to my car!
This place is not a service post office like others in the area, it is just for pick up and drop off only. And it clearly states that when searching online, and several notices along the entrance and inside, I'm unsure how people miss it and get upset, drive an extra 5-10 minutes to the next post office .”
2:30 - 5PM 9AM - 1:30PM
1190 North Highland Avenue Northeast, Atlanta
Post Offices
“I was honestly dreading going to the post office because it seems you only hear horrible things these days but I was able to mail things quickly and easily. Jordan triaged customers quickly and efficiently and was patient and courteous. Thank you ??”
“People can be so rude I was in this post office Saturday July 18 to buy stamps the lady at the counter with the face covering explained to a guy four times about something the man was not understanding her the lady with the face covering asked the lady without the face covering a question the lady without the face covering politely explained to the guy that they are not allowed to do what he was asking the guy was mad and rude to the lady without the face covering and told her he don’t know why she talking to him he didn’t ask her anything the lady without the face covering was not rude at all she was just direct about not being able to do what he was asking apparently it was something neither lady could help with the lady without the face covering told him very nicely to contact customer service and have a good day he was so mad how the lady did not go back and forth he told her he will give her a bad review all cause she told him they are not allowed to write him a letter from the post office she politely excuse herself to help him which I didn’t mind he was so rude to the lady without the face covering when all she did was try to help him and get him to someone who could help him I feel so bad how he treated her I ask her name and told her I’m sorry she was so nice and polite and the guy was so rude I sure he gonna write a review and complain only because he couldn’t get what he wanted but the lady without the face covering was not rude to him he was very mean to her and she was stayed nice to him he had the bad attitude not the lady without the face covering she very nice”
“Before visiting the United States Postal Service location in East Point, GA, I’ll admit I was a bit hesitant. I had read several negative reviews mentioning poor customer service and overcharging, so I went in expecting the worst. Thankfully, my experience was the complete opposite.
From the moment I stepped up to the counter, USPS employee T. Jones completely changed my perception of this location. She was extremely pleasant, professional, and efficient, even while handling a steady flow of customers. What stood out the most was her ability to remain calm, patient, and genuinely helpful no matter the situation in front of her.
T. Jones was not only quick but also a truthful and knowledgeable problem-solver. She took the time to clearly explain options, answer questions honestly, and ensure each customer was taken care of properly without rushing or showing frustration. It was clear she takes pride in her work and understands how much good customer service matters, especially in a fast-paced environment like the post office.
Thanks to her, my visit was smooth, stress-free, and efficient. Experiences like this deserve recognition, especially when employees go above and beyond despite the negative reputation that sometimes surrounds their workplace.
If you’re on the fence about visiting the East Point USPS location, I highly recommend giving it a chance and if you’re lucky enough to be helped by T. Jones, you’re in excellent hands. She is a true asset to the United States Postal Service and a great example of what customer service should look like.”
“This Place May Not Look The Best On The Outside But Inside Are Some Great Employees! I Was Greeted By Big Smiles And Great Customer Service. This Is A Nice Sized Post Office With Plenty Of Supplies. Although I Wish They Had The Stamp Machine/Package Weight Machine, It Was Worth The Wait To Get To Someone Who Actually Wants To Help You.”
“A couple of days ago I went to a different post office closest to where I live now trying to catch a package that was being delivered at the wrong address the lady at the counter was no help at all she had no suggestions nor information to give me to help me with my situation that was before the package was even delivered after the package was delivered I contacted the post office they gave me suggestions so today I went to Lakewood station in the area where the package was delivered to the two ladies at the Lakewood station were very helpful took their time with me they were very patient and very respectful and had suggestions to help me with my situation as well as go back in the back and look for my package they were able to find my package for me I definitely appreciate them
Thank you very much”
“I had the best service by KP at the post office today. So patient, informative and gave me so many options to get my packages through. Honestly, the best service I’ve had at any post office in the country. She deserves a promotion”
“I came to drop off a package yesterday on my way home from yoga class. Everyone went above and beyond to assist me. I was impressed by how knowledgeable, fast paced, kind and respectful the associates were. I would definitely recommend this location.”
“My package was marked as delivered but was not actually there. I contacted the post office and they helped me find it. Big thank you to Joshua Smith for calling me and letting me know my package had been found and would be delivered properly! The package was a signed copy of a book by my favorite author so I was a little frustrated about it being lost but thank you so much Joshua for making sure I received it.”
“I had a positive experience at this post office today. Mr. Phillips went out of his way to help me with a large, heavy package and even carried it out to my car. That kind of thoughtfulness and extra effort really stood out to me. It’s rare to receive such genuine customer service these days and I truly appreciated it. Thank you for going the extra mile!”
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“Hidden gem, I just came from godby rd and that other usps was packed and rude and hot. But this post office is a breath of fresh air. It’s cool is never really packed and they are nice people”