Walgreens is generally a convenient and organized store with many positive aspects. Customers appreciate that it is always neat and looks well-maintained. The store's late hours, open until midnight, are especially valued for emergencies or late-night shopping. Many find the pharmacy services helpful, with some staff providing great customer service and showing compassion to customers picking up medications. Several reviews mention friendly staff members who go above and beyond in their service. Customers also enjoy shopping there, with some expressing love for the store and its rewards program, which delivers benefits on time. However, there are some areas for improvement. Phone communication can be frustrating, with long holds and unprofessional handling of calls, especially during busy times or long weekends. The parking lot sometimes has trash, and customer greeting can be inconsistent. Wait times at the pharmacy can be long, with over 30 minutes sometimes needed, and lines can be lengthy, especially during busy periods. Staff at checkout are generally okay but could benefit from additional help. Overall, Walgreens is a reliable place for shopping and pharmacy needs, with friendly staff and convenient hours, but it occasionally faces issues with cleanliness, wait times, and phone etiquette.
This location has the WORSE pharmacy EVER. I call and was on hold for 30 minutes the recorder kept saying there's one in front of you. They tell you your prescription is ready then you get there it's not. Depending on the staff some or very rude.
October 2024
Someone keeps using my number or something and they are accessing my store points. Using the points and getting discounts that I need.
September 2024
8/23/24 Friday 3:13 pm My mother was notified that her prescription was ready only to get there and receive the wrong prescription. She returned and was told she had to go inside which is very difficult for an 82 yo woman. The pharmacy technician was also very rude to her.
