Apple Augusta is a popular technology store that offers a wide range of Apple products and accessories. The staff is generally described as polite, informative, and professional, always willing to assist customers. The store has been praised for its quick and efficient service, with one customer highlighting the team's response during an active shooter situation, where they promptly led everyone to a safe room and ensured their safety. While some customers have noted the store can be a bit slow and uncoordinated at times, overall, the Apple Augusta store is known for its knowledgeable and friendly staff, who provide excellent customer service and offer classes to help customers get the most out of their Apple products. The store's wide selection of products and tempting offerings make it a go-to destination for Apple enthusiasts in the area.
Went in and before I knew new iPhone and all of the accessories. It was a great experience, always polite informational and professional. Love going to this store.
October 2025
Staff is great (I understand some customers will have to wait a little for help, but the staff is trying and they are great). Thank you Dev (my genius who helped me).
October 2025
Repaired my phone a few months ago, excellent service, very friendly people.
