AutoZone Auto Parts in Augusta, GA, located on Milledgeville Road, is a well-known retailer offering a wide range of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers appreciate the knowledgeable and helpful staff, with many describing the team as respectful and professional. The store's manager is often praised for being stern yet willing to assist, and the staff's expertise helps customers find the right parts and solutions for their vehicle needs. However, some experiences highlight issues, such as a customer who was misled about their car's alternator, resulting in unnecessary towing costs and vehicle downtime. The customer felt the process or equipment might have been defective and expressed dissatisfaction after speaking with an argumentative staff member. Despite this, many reviews mention that the staff's assistance has been effective, and auto parts purchased from the store have performed well, with some customers being long-term users. Overall, AutoZone Milledgeville in Augusta is seen as a helpful and reliable place for auto parts, though some experiences serve as a reminder to verify repairs and diagnoses carefully.
Great service. They will look at your car to check for certain issues to help you purchase the part(s).
November 2023
It's always horrible when you gotta stress about your car but it's a beautiful thing when you enter a place that will be capable of accommodating you and helping you figure out the problem. 9 Stars
