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“I’m doing this review on behalf of Jessica Wright. She recently purchased a vehicle from Angel Mendez & it was one of the best experiences. Come to Angel to get a car!”
“I had an outstanding experience with Classic Collision Augusta Canal after my 2020 Tesla Model 3 needed front-end repairs. My estimator was phenomenal and made the entire process incredibly smooth and stress-free from start to finish. They handled everything seamlessly with my insurance, used high-quality OEM parts, and brought my car back to flawless condition. The front bumper, grille, and lamps look absolutely brand new.
Communication was stellar throughout—I received regular text messages as my primary source of updates, so I always knew exactly where things stood. On top of that, I loved that they worked directly with the Enterprise rental car service down the street. The vehicle drop-off and pick-up were seamless, incredibly customer-friendly, and truly took the stress out of the situation. Finding a shop that delivers top-tier Tesla repairs with this level of honesty and professionalism is rare. Highly recommend this team!”
“Great car buying experience here! Treated with kindness and respect, willing to fairly negotiate the price, and worked quickly to avoid wasted time. Joe P. was a great salesperson and made the experience as painless as possible! Very happy with my new Subaru Outback!”
“I want to recognize Will, the General Manager at AutoZone, for providing outstanding customer service. He went above and beyond to help me with a part purchase even though I did not have my receipt. Will took the time to thoroughly research my purchase, answer all of my questions, and explain the warranty coverage on the part.
Once he confirmed the information, he quickly and professionally processed the warranty exchange with no issues. His patience, knowledge, and willingness to listen to my concerns made the entire experience stress-free.
Thank you, Will, for taking the time to understand the issue and for executing a solution. Your professionalism and dedication to helping customers are truly appreciated!”
“Staff were exceptionally friendly, Terry E went out of his way to identify a starter problem when I was have issues locating at, as well as going out to get my a mechanic to help resolve the issue. Definitely come here if you are looking for a competent and reliable worker to help you out on your auto needs!”
“Took my car here some months ago for a brake change. They took me in even towards the end of the day and got the repair done while maintaining the most warm, friendly, caring attitudes of any auto shop I’ve been to. Now with the second visit, it seems to me they have only improved. This shop will be my go-to for any work I need done, and I will be recommending them for anyone else I find needing their services.”
“Josh did a wonderful job taking care of me. I was on the fence about my first final decision, he gave me a minute then provided me with additional options and recommendations. I just want to say that's what customer service is all about. It's not about making a sale, it's making sure your customer is satisfied with their purchase. I can't thank Josh enough!”
“Gabe got us taken care of. I thought we had scheduled both vehicles for an oil change and tire rotation but the scheduler didn't. when we showed up for our appointment, gabe let us know it was just for the one vehicle. he ended getting both vehicles in and we were out of there within the hour. awesome customer service.”
“My entire service experience was outstanding from beginning to end. I encountered no problems, and my vehicle was finished and returned on schedule as promised. Sullivan, the service writer, demonstrated professionalism, expertise, and managed the process efficiently throughout.”
“I never was able to take my F250 to have a few upgrades added but recommended this company if anyone is looking for upgrades or modifications to their truck. Great group of guys ??????”
“I had wonderful service without you Mr.Joshua Anderson and your crew. My vehicle would not have been touch, these people care about their customers. All of them not just sorting ones, keep up the good work!!!!!!!!”
“Mario was the most humble and kind man around. The work he did on our Tesla was incredible and we were impressed how well he did. He took a little over a day to knock it out and we were really happy with the results. The value of his work was worth more than what he charged, so huge plus!”
“Best buying experience ever. The sales person was not pushy and was more helpful than any dealership I have ever went to. He actually took a car and drove us around and helped us over and beyond. he listened to every word we said.”
“Go down to see the parts puller! Service was very quick and I traveled from Jonesboro specifically from a recommendation and he did not disappoint, very stand up, nice guy!”
“I went in a few weeks ago, late evening on a Friday during a holiday weekend. Wasn’t sure if my battery was starting to die and I don’t have the skills myself, so I got that and a couple other things checked. Staff were very helpful and got the equipment right away! Ended up just needing some maintenance and a few small parts replaced, and I appreciate being given a list of things to have a mechanic check since I had no idea!”
“After visiting several dealers looking for a 3500 dually. I googled for any other dealers, this place came up. Never knew it was in Augusta. Went and within 15 minutes had a deal in place. Picking up our chevy Silverado 3500 dually Thursday morning. No bs, straight forward and easy to work with.”
“5 Stars!
Amazing experience from start to finish! Pat and his team were incredibly responsive and kept me informed every step of the way. They did a fantastic job on my car and had it done in just a week—which was so impressive. The quality of the work was top-notch. Highly recommend this shop for anyone needing reliable, efficient, and professional service!”
“I love this store! I have been going to the Tobacco Rd location for 13 years. Today Delana helped me and she needs a raise! I truly appreciate the knowledge and customer service she provided me! If I could give a 10 STAR REVIEW I would!”
“Mr. Horace Dunbar had given me wonderful service! I needed help figuring out how to check my oil level and he thoroughly explained what I needed to know with patience. I will definitely be returning to this location!”
“Eric C. brought laughter and entertainment on a professional leveling today. We even sung a bit of the Auto Zone theme song. Also shout outs to Mattie for her great customer service on helping me locate the correct parts I needed. Small things like this is what keeps me coming back to the ZONE!”
“I just went to get a tire replaced and the price, service, and overall experience was excellent. They even informed me of another tire that was needing to be replaced. I'm definitely going back and recommend them for anyone looking for a great new tire for affordable prices.”
“I took my 2014 Blue Mustang for a quick fix of the front bumper and tire lining which I was greeted and quickly service to perfection while seating in the car. Price was very reasonable and service was amazing, I would definitely recommend anyone to go to this place for any auto body or paint work. Thank You Walker’s Paint & Body Shop!!!”
“Called for a quote on machining my 4.0 block and head after a broken piston skirt. Donnie gave me a very fair price, and dropped it off the following day on Tuesday. He called that Friday, letting me know it was all ready, just waiting on a few remaining parts for the rebuild kit. Had it back the following Tuesday. I reassembled it that week, double-checked all my clearances, which were spot on, and installed it. Certainly would recommend Augusta Engine and deal with them again!”
“There's a lady named, Nafeesah, who is very pleasant and knowledgeable. I can tell she loves her job. Thank you Nafeesah for taking care of what I needed for my vehicle and for delivering exceptional customer service with a smile. I highly recommend coming here. 😀”
“We were visiting Augusta from Atlanta for the day, and had a problem with getting our charging port opened. We went to an Audi dealer and was immediately met with friendliness and helpfulness. Not only did they get the charging port open, but they also offered to put us in a loaner for the day while our car was being charged. That's what I call service. VERY much appreciated!”
“Ryan is, without a doubt, the best technician I've ever had work on my vehicle. He went above and beyond, spending countless hours making sure everything was fixed correctly. Throughout the entire process, he kept me updated with detailed explanations and genuinely cared about both the quality of his work and making sure I understood what was being done. His dedication, professionalism, and attention to detail are truly unmatched. I can't thank Ryan enough for everything he did, and I highly recommend him to anyone needing work done on their vehicle.”
“Michelle was exceptionally great at getting my car repaired and her customer service was top notch. I cannot think of a better place with better people than Cushman’s Paint and Body on Wrightsboro Rd!”
“Great experience with Rush Truck Center in Augusta. Tammy in the parts department is incredibly helpful and knowledgeable. She’s always quick to find exactly what parts I need at competitive prices and makes the whole process easy. She always goes above and beyond to get what I need quickly and with no hassle! Highly recommend!”
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“This review is specifically for Christina Cadle and the team at Classic Collision.
My experience with Progressive was terrible. What should have been a straightforward Tesla repair turned into weeks of frustration, arguments over proper repair procedures, and constant stress. I felt like I was fighting my own insurance company just to get my car fixed correctly. Throughout the claims process I got information that conflicted with earlier statements or was later contradicted by the facts. Their reps made false and disparaging statements about Christina, and it seemed like they had a genuine grudge against doing the repair the right way.
Christina and Classic Collision were the complete opposite.
As a Tesla-certified estimator, Christina stood by Tesla's repair standards and refused to compromise her judgment, even under pressure to accept repairs she didn't believe met those standards. Rather than addressing her technical concerns on their merits, Progressive representatives frequently dismissed or minimized her expertise. She never changed her story, never took the easy route, and never sacrificed her certifications for convenience. She treated me with respect, kept me informed, and advocated for proper repairs from start to finish. Many of the concerns Progressive dismissed turned out to be legitimate, which made watching her get minimized that much more frustrating.
The whole Classic Collision team deserves credit. Despite the obstacles in the claims process, they kept fighting to repair the vehicle correctly, made sure my Tesla was fixed to the proper standard, and didn't leave me holding the bill for the disputed costs. That level of service and integrity is rare.
Progressive made this far harder than it needed to be. Christina and Classic Collision are the only reason it ended well. If I ever need collision work again, I'll come back without hesitation and recommend Christina to every Tesla owner I know.
And if anyone from Tesla reads this: Christina Cadle is exactly the kind of professional you want representing your brand. She deserves recognition and advancement, and at the very least a substantial Christmas bonus”