“Always very pleasant. I spoke with a rep this afternoon. Can't recall her name. She was so polite and courteous. Whenever I email with a problem, some1 always respond. Thx much for allowing me as a member to feel the warmth and welcoming of being a part of HCCU! Phyllis Jordan Henderson. God bless!!”
“Jasmine with the customer service team was exceptional and is absolutely an asset to your team. She was genuinely friendly and very helpful. I would give 10 stars if I could.Edit : I reached her by calling the 800 number, not sure If she works out of this branch or from home but she deserved the review and I hope it makes it to right person.Chris”
9:30AM - 5:30PM
201 3rd Avenue Bypass Building 38200, Suite 189, Augusta“The teller at Fort Gordon PX was extremely friendly. She did the quick application sheet for me so all I had to do was sign it. The employee that called me that afternoon to finalize my setup was also very friendly and professional. Both employees put me at ease and made me feel highly valued as a customer. This is a service that is becoming more and more scarce. I appreciate these ladies as they were instrumental in my decision to open a checking account.”
“I'm one of the transition members from Augusta Federal Credit Union, and now SRP I visit all of the SRP banks to bring gifts to some very special staff and managers and will continue doing so they are my first responders.”
“I went in almost before closing (I tried not to, I swear.) The Branch Manager, Alicia ABSOLUTELY took care of me today. She got me a new card and was very helpful!”
9AM - 5PM
263A Robert C Daniel Jr Pkwy, Augusta“I’ve been a member since 1990.NFCU is the best credit union in the country.They provided direct deposit before most of the country knew what direct deposit was, Lol.One Christmas night I called and got an approval for a house loan.24/7 and 365 days a year you can call upon them for just about anything.The services are free and great.Checking and savings, credit card, auto loan, IRA’s and Certificates, Mortgage and Insurance.Thanks NFCU.”
“The people that are very nice and friendly keep up the good work I love coming in there I feel like a family when I come in there thank you so much and keep up the positive attitude I love ❤️”