Discount Tire in Augusta is a busy tire and rim shop known for its wide selection and competitive prices. Customers appreciate the variety of tires and wheels available for cars, SUVs, and trucks. The store offers essential services like tire installation, rotation, balancing, flat repairs, and free air pressure checks. Many reviews highlight the professionalism and knowledge of the staff, particularly the manager, who is noted for being helpful and understanding. However, the shop's popularity means it is often swamped with customers, leading to longer wait times than expected, even for those with appointments. Some customers suggest improvements, such as a water bottle station for those waiting. Despite the challenges of being understaffed, the employees are recognized for their hard work and dedication. While there have been instances of dissatisfaction with tire selections, the staff is willing to reorder and ensure customer satisfaction. Many customers report quick service for tire replacements, with positive experiences regarding staff assistance and communication. Overall, Discount Tire strives to provide quality service and products, making it a trusted choice for tire needs in the Augusta area.
It's too small of an area for the people needing tires! Super busy, was able to be seen 30 min before my appointment time, but extended wait for tire change. Jason was extremely nice, knowledgeable, and easy-going! Need a water bottle station for waiting guests. Make us feel welcomed.
June 2024
Very quick. No issues putting 4 new tires on my infiniti.
June 2024
I walked in so it took 3hrs to get a patch that's still leaking and a re balance
