JD Sports at Augusta Mall is a popular shoe store offering a wide selection of athletic shoes, casual shoes, and gear from brands like Nike, Jordan, adidas, Under Armour, Puma, and Champion. The store caters to men, women, and kids, providing a variety of products to meet different needs. Customers appreciate the extensive range of shoes and brands available, making it a great place to find stylish and athletic footwear. However, experiences with customer service have been mixed. Some visitors found the staff to be polite, patient, and knowledgeable, which helped them make purchases confidently. One customer mentioned that they ended up buying a second pair of shoes because of the staff’s helpfulness. On the other hand, others experienced long wait times and felt the service was lacking, with some staff members displaying attitude or being rude, and a few customers had to wait a long time before being attended to. Despite these issues, many customers left with new shoes and gear, satisfied with their selections. Overall, JD Sports in Augusta Mall is a store with a great product selection but varying customer service experiences.
