Hibbett Sports is a helpful and friendly store that offers a good shopping experience. Customers appreciate the knowledgeable staff who provide excellent service, with some noting especially helpful employees. The Augusta, Georgia store is praised for its helpful team, and customers enjoy building personal relationships there. The store also has a rewards program that many find valuable, especially for those helping children in need. One customer shared how the rewards allow them to buy shoes for kids who cannot afford them, helping children feel good and do better in school. However, some customers experienced delays with online orders, such as shoes ordered from Texas that took longer than expected due to shipping issues. Despite this, many people are happy with their purchases, including a recent success in Chicago where a customer finally obtained the highly sought-after retro Jordans. Overall, Hibbett Sports is known for good service, helpful staff, and supporting community needs.
