Mattress Firm Augusta is dedicated to helping customers achieve their best sleep every night. Their team of Sleep Experts® undergoes extensive training, ensuring they can provide personalized solutions that include mattresses, bedding, and essentials. Customers appreciate the knowledgeable staff, like Charlotte, who are described as warm, friendly, and patient while explaining different mattress options without pressure. The store offers a selection of top brands, including Sealy®, Tempur-Pedic®, and Serta®, all backed by a Love Your Mattress Guarantee® and a 120 Night Sleep Trial®. Reviews highlight the positive shopping experiences, with staff taking time to address customer needs and preferences. Overall, Mattress Firm Augusta is recommended for its excellent service and commitment to customer satisfaction.
Nicholas is an amazing employee. He is very knowledgeable about all the different brands and what fit best for us. He multitasked expertly between customers to ensure we experienced phenomenal customer service. He proceeded my purchase with ease and simplicity. For my next bed purchase I will definitely come back to this... read full comment
September 2024
Store associate was very helpful and knowledgeable.
August 2024
We had the best experience with Charlotte! Warm personality and was knowledgeable and able to answer our questions! Definitely recommend her to help you with your shopping experience!