Queensborough National Bank & Trust Company is highly praised for its exceptional customer service and a welcoming atmosphere. Customers consistently highlight the professionalism and courtesy of the staff, including the branch manager and tellers. Many reviews mention the personalized service, with employees taking the time to understand individual financial needs and providing tailored solutions. The bank's online banking platform is noted for simplifying everyday business tasks, and the availability of live tellers after hours without additional fees is a significant benefit for customers who need to cash checks. Additionally, the bank is actively involved in the community, supporting local events and initiatives, which further enhances its reputation. While some customers express frustration with banking hours, the quality of care and service from the employees compensates for this inconvenience. Overall, Queensborough National Bank & Trust Company is recommended for anyone seeking a friendly, community-oriented bank that prioritizes customer satisfaction and offers reliable banking services.
Katie helped us set up new accounts for our business and the process was a lot easier than anticipated. She was always available when we had questions or needed to add additional services. And the app is great too. Very happy we switched to Queensborough National Bank!
June 2026
Briana Brown is the absolute best helps me every time almost with no problems I love it here
June 2026
LOVE THE Q! FRIENDLY SERVICE! Kelly is amazing at Walton Way. I am at the drive thru all the time. 🙂
