Red Wing - Augusta, Ga offers a top-notch shoe shopping experience focused on finding the perfect fit for each customer. The store features the Ultimate Fit Experience, where knowledgeable staff help customers build a personalized fit system to ensure comfort, support, and safety all day long. The team is praised for their personable, professional, and customer-centric approach, providing expert advice on work boots and solving issues with current footwear. Customers appreciate the store's well-organized setup and the dedication of staff members who go above and beyond, offering services like complimentary oiling, lace replacement, and shoe repairs for Red Wing products. Kim, Nirajini, and Zack are repeatedly mentioned for their patience, product knowledge, and friendly service, making each visit enjoyable and efficient. Many reviews highlight the exceptional customer service that makes clients feel valued, with some describing the staff as treating them like royalty. Overall, Red Wing Augusta is known for its expert guidance, quality products, and caring service.
Great help! They are very personable and help you find great fitting work shoes or solve problems with your current work shoes. Great Store!
September 2025
Excellent customer service from Kim and Narajini. Very smart people that educated me on boots with a really well put together store
June 2025
Kim was absolutely awesome assisting my son select a pair of boots! Her patience, product knowledge, and professionalism exemplified customer service. Thank you so much, ma’am!
