Residence Inn Augusta is a welcoming hotel that offers clean, comfortable rooms with many home-like amenities. Guests appreciate the friendly and helpful staff, who provide excellent customer service and make visitors feel welcomed. The hotel features spacious suites, including options with two bedrooms and two bathrooms, and equipped kitchens, making it suitable for extended stays. The breakfast bar offers a good variety of food, including eggs, sausages, bacon, waffles, cereal, oatmeal, grits, and juice, which many guests enjoy. While the hotel provides a pleasant experience, some areas face challenges. Ongoing construction has affected the fitness center, which has only four cardio machines and no light weights, and the pool is temporarily closed for repairs. Internet TV services may also experience issues, as reported by guests. Despite these minor inconveniences, guests often mention how clean the rooms are and how the staff's kindness and helpfulness improve their stay. Overall, Residence Inn Augusta is a convenient and friendly place to stay, especially for those needing a comfortable home away from home.
We stayed here while visiting my best friend who's son was burnt badly and was being treated at JMS Burn Center. We had a wonderful room and the folks were very friendly and helpful! We would highly recommend staying here. Very clean and the breakfast bar was a Very nice selection. Thank you all so much!
April 2024
Very nice ,helpful and attentive staff and mamagerNoteworthy details: Very close to food establishment/s, grocery, etc
December 2023
Very nice suite with all the accommodations of home. 2 bed two baths. Found the room in very good condition, clean, and ready for us.
