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“It was a quick + easy process getting the storage unit we needed. The receptionists were very helpful and provided all of the necessary information we needed. They were kind, direct, and willing to answer all of our questions. Wonderful experience!”
“Patrick at the North Leg location helped me out a ton.Literally came in clutch for my whole family when we needed storage, and made sure we were treated right the whole time!The property was clean and well managed, and all the folks I encountered were professional and courteous every time.If I find myself needing storage again, without hesitation I'll head up to North Leg Rd Public Storage and find Patrick!”
“Very clean, and well maintained facility. The ladies sitting in the front office were very pleasant and polite and always have a smile on their faces. Would recommend to my family and friends.”
“This has been a great option for storage for us. Always clean and well kept. Chelsea provided a very fun and friendly experience taking care of my storage admin. Happy and helpful, highly recommended.”
“The units are good but the website for tenants is a jumbled mess. Slow, difficult to use, even worse if you have multiple units. The employees were very helpful every time the website failed me though.”
“We have felt with Alexander Self Storage since Hurricane Helene hit the Augusta area. The entire process was great from the day after the hurricane until we were completely able to move out 10 months later. Everything was first class! Clean, safe, climate control was consistent, and staff was easy to work with. I can't recommend this storage facility enough!”
“Just moved to the area and from the first conversation to the in person conversation Brandy was excellent. She went above and beyond for me and you don't get that alot in customer service. Had to make some last minute changes and her and her front desk associate were patient and understanding. Thanks again Brandy!”
“I used these guys for my relocation. They were very careful.
And very courteous.
It made our relocation as easy as possible. I would definitely use these guys again.”
“Would definitely rent from this location again because of Ray Ray. He is a true gentleman and excels in customer service. I believe he loves his position at Public Storage. You have an honorable employee. Keep him.”
“They Went above and beyond is how I felt afterwards. Felt like I made new friends... Service should get more than five stars and I don't ever give five stars until my socks are knocked off.”
“* AISLINN MORAN, is and has always been absolutely super! I have been doing business with this location for over a year now, (as I purchase auctioned storage units) and she is always: Helpful, Anticipates Needs, Thoughtful, Professional & Business minded - yet kind and Considerate and truly an asset to this company. Hopefully she is recognized by management for her job performance that she does here day in and day out.
* We Thank her personally and it always a blessing to0 see her on duty because we know with her organization she will have our paperwork ready and we will; not be delayed.
* Thank you Aislinn! Mc's Thrift Store & Consignment / John & Leo!”
“The young lady was very courteous and professional, she answered all our questions and showed us the property, we are extremely happy we chose CubeSmart on Tobacco Road Augusta GA...thumbs up...thanks”
“Genuinely enjoyed having a unit right by my apartment plus the staff were always nice when I needed them. The prices are VERY affordable, at the time I got one it was around $53 for a 10x10 unit and that fit my needs and like I said was VERY much affordable. I will definitely be going with them again when I need it. Would recommend any time of the day.”
“Just a place to store your things. There was a lay there a year ago I dnt know if she's still there but I think she had just got a promotion as a supervisor...she was a light skinned black lady who was very accommodating and caring. Besides that you have to watch them closely because they will tell you one thing and you not being informed you will be thinking something else if you know what I mean. For example do everything on line if you actual want a promotion. If you don't do everything on line (book pay etc) the full promotion won't be enforced. Otherwise the place is okay.”
“The lady in the office (Vicki) very nice, friendly and knowledgeable and accommodating our needs…the facility is very nice and clean and affordable…I highly recommend it…”
“Lawanda Johnson was very helpful! Easy to speak with and very informative! Such a sweet lady! She was prompt about the lease and communicated effectively! I knew exactly what she was telling me about the storage facility! I highly recommend this company ! Thanks so much Mrs. Johnson!”
“The ladies at this facility did a wonderful job! They gave me excellent customer service. The service and the price was right! I have already started recommending your business to my friends. Thanks again!”
“Everything was well taken care of with no incidents (clean as well), but there's only ever one person working here, and I had trouble getting any assistance. Couldnt get into the main office once due to it always being locked and/or with no-one here.”
“What a sweet team and great facility. I needed to store my household belongings for a couple months while changing jobs and they worked with me to make the process go so easily. I am so thankful for this sweet staff helping me so much, and keeping all my items in pristine condition.”
“Angela is always friendly and helpful. Would be nice to go in and not have to wait she is the only one ever in the office. But her friendly smile is worth it. Thanks Angela.”
“Other than the fact Google lists the incorrect number, and the fact that leaving messages at said number, you'll receive no call back or response. After finding a different number, they picked up on the second ring. The lady that was on site stated she doesn't work that location normally. She was very helpful, hospitable, and honest. She helped me pick the unit I needed, and it's reasonable rate was quite affordable. She explained the rules and how if something were to happen and I get locked in/out. After going in to store stuff, I found it to be not only clean, but it was a comfortable temperature. It had no foul smell like most other indoor storage facilities often have housing old dusty, dirty, age old junk people can't seem to let go of. Over all my experience so far is a 10/10.”
“The representative I worked with on site was Arlene and she was fantastic! Extremely professional, respectfully,and helpful. She was patient answering all my questions. A good representation of the company.”
“So easy, all done over the phone and email while on the phone! Great prices too! Property was clean and ready for storing stuff just like I was told! Highly recommend!”
“Angela from the Peach Orchard Road location was wonderful when my husband needed help getting a storage unit for work. She stayed late past closing time in order to rent him a unit. Very knowledgeable, helpful and friendly, a very pleasant experience! ⭐️⭐️⭐️⭐️⭐️”
“Had a very easy move in with great communication that left me very satisfied with my choice of storage unit facility. My questions were answered quickly and I feel that my items are safely protected in this unit.”
“Excellent customer service from the quote to the delivery! All items were packaged and delivered in time and they were all in great condition. Everything accounted for as well. Would definitely use them again ????”
“WOW! I've used storage for nearly 15 years now and I have never had an easier experience than this. You can move in COMPLETELY OVER THE PHONE without having to deal with a salesman trying to sell you something you don't need. It even came with a FREE LOCK inside of my unit! Very clean, Very simple and a great location. I would recommend this place to anyone looking for simplicity.”
“As a current tenant, I am absolutely blown away with the customer service provided by the managers. Leigh Anne and Mary are both extremely helpful and knowledgeable about the facility. Will definitely be referring friends and family!”
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“Neikima,
Was outstanding in her presentation of this facility. She is the biggest reason I am renting a unit from here. Her professionalism. was beyond reproach.”