Warehouses in Augusta, GA

“Love this store! We bought our couch here years ago and it’s still in great condition. We just bought a mattress that is so comfortable. Cambria helped us find the right one, and was extremely personable.”

“Today I entered this location and needed help finding an item... Tino made it his mission to find it even though he was assigned to the front of the store. When he exhausted all the possibilities that he knew of, he inquired of another and Mason took over the hunt for my item. Mason took me directly to the product and explained how they merchandise items in the ad. Both men were absolute gentleman and carriedon a friendly conversation while searching. When I referred to Tino by name he responded by asking my name as well.😁 This personal approach was so nice...I felt noticed and heard, plus respected! Mason later saw me and my family at the self checkout and without us even asking stepped up and scanned what was in our cart to help us out. The lines weren't busy... he just chose to be kind and helpful. I felt valued, and again respected. I have lived in many states and have shopped many Costcos and by far the customer service and exchange is personal and phenomenal at this Costco! What stood out to me the most is the kindness that was demonstrated from both of these individuals, felt natural and intentional... not scripted. Kindness is a choice and these men chose kindness and my family benefited! I hope these individuals get a shout out because they marked my day with kindness and joy...I left a RAVING FAN!”